I have stayed at this facility several times over past year for work in Louisville. Every time in the past that I stayed the staff was incredibly helpful, to include Andrea, Beth, and Torri. Would have defiantly recommended any of my family to stay until this last visit. New manager was brought in and could not have been more rude,... More

Great 2-star hotel! The kitchenette was very useful. Everything was clean and worked fine. The kitchenette/bathroom areas had wood laminate flooring, which was a nice touch. I felt safe in the room. We didn't use our heat at all, and the room was nice and cozy, even though it was snowing outside when I went to get breakfast. I would... More

The extended stay is close to shopping. The St. Matthews mall is the next exit on the highway. There are lots of restaurants within walking distance. The staff is very friendly and they seem to take an interest in each individual customer. The only downside to this hotel is here are tiny roaches that roam around the kitchen at night.... More

Tori and Andrea were a pleasure to deal with. They address any issues immediately without hassle The next time in Louisville I would stay here again. Very close to Mall St, Matthews and good shopping. Be sure to check out the Body Shop while there..

My room resembles a room at the Red Roof Inn. My refrigerator was old but worked fine. The mattress was comfortable. Really, for the money you cannot go wrong. The staff is sharp and friendly and accommodating. Very clean. Abdolutely no problems with noise or safety. This a a very good part of town. I am in the process of... More

My review is not so much of the facility(which was adequate) but of one particular person who went above and beyond to make us feel important and special. Her name is Tori and she was knowledgeable and the nicest sweetest person I've encountered in awhile. She made calls for us, gave me extra pillows, suggested places for us and just... More

I have stayed here a quite a few times in the last 6 months for business and my stay has been very good. The room has everything that I need and kept clean and organized, the people that work here are very friendly and any questions or anything I need they have taken care of especially Andrea and Tori they... More

My room was sad - all beat up and worn out. I was scared too look closely at the mattress and sheets, but they did seem clean. The bed was way too firm though. Only two body towels in the bathroom, but they gave us more. We fell asleep first listening to the refrigerator, then the air conditioner, then the... More

I booked this hotel through hotels.com without seeing the room online. This place is a cheap dump. We were tired of driving and decided to sleep overnight and drive home the next morning. I would have been more comfortable in my car. The room was booked under the impression of having a bed and a sofa sleeper. The sofa sleeper... More