I recently stayed at the Holiday Inn Express in Radcliff, KY, between March 18th and 23rd. Although the check-in by John was efficient and I was given a gift bag for being a Priority Club Member, things went steadily downhill from there. I checked in at just after 11:30 pm on a Sunday night and went straight to bed. What...
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@ Shrek 1
Once again, we apologize for the experience you had here at Holiday Inn Express Ft.Knox. We pride ourselves on our excellent customer service and in being a Quality Excellence Award recipient. We hate to see any time that we fall below that standard as it’s not often we have to address issues like this. As discussed at...
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