1). First room I was put in, the TV had been put on "closed caption", and no one knew how to remove it.
2). I was given a different room with a good TV. Spent the night, left the next morning to go to my appointments. Came in that night, and found that the room was not cleaned, nor had...
Dear Mr. Jarvis,
Please accept my apologies for any inconvenience you experienced during your recent visit at our Days Inn.
Thank you for taking the time to let me know where improvement is needed. I spoke with the head housekeeper, to train the ladies to turn TV ON, change channel, and turn volume up and down to ensure remote works...