I was in town for work and got a great deal on a king room. Room bed was great. Lots of towels Front desk guy was real pleasant. I ate at the burger joint for dinner and had the Turkkey burger for 8.95 Just Avg. Fries or onion rings all extra, was not surprised but poeple should be aware of... More

There were no-parking in lower decks, just to start. When you enter this hotel you will notice a MAJOR change in the temp. Besure you are wareing a winter coat {all areas at least 56 degrees}, the rooms are in great need of updating[ holes in the sofa], and dirty. There was one thing that stood out- the food from... More

We stayed two nights here. The staff was very friendly and helpful from the beginning. We stayed on the 24th floor in a room with two queen beds. The room was very spacious, clean, and comfortable. The beds were SO comfy and so were the pillows. The restroom was also very spacious and clean. We had room service twice and... More

Starting to see the wear in the carpet, broken henges, extremely slow drains, TV's that don't work, furnishings showing wear and the coffee table wabbles. It's time they do some upgrading including the TV's.During out previous visit we couldn't get any washcloths and were told they were out of them, the sheets wouldn't stay on the bed and seem to... More

I would recommend the hotel, the room was spaceous, clean and quiet. The price was very affordable for the amenities. I especially liked NOT having to walk thru the casino to get to my room. I wish the shops would have been open.

Problems with hot water. "Jacuzzi tub" is really just a large tub. Bed was soft. Room was spacious. People very friendly. Staff helpful. Problem with TV. I wouldn't stay there again. Only real pluse is convenience of having casino, live musice, and food all there in one place. Plus, VERY close to the boardwalk.

We stayed on 4-12-2012 in room 1717. I should have known it wouldn't be a great stay when I had to stand in line for several minutes while the desk-clerk said "Next diamond club member" time after time. Evidently there are a lot of diamond club members because they just kept walking up and getting in line, and getting waited... More

We met some family members at Horseshoe 3/31 to 4/3. Ours was the plain deluxe n/s room # 1920. The others were on the 24th floor with better rooms. The 19th floor was nonsmoking. The room was ok - being it was comped. The tvs are old, furniture worn, shower/sink slow draining, toilet ran a long time refilling bowl, and... More

My brother, his family, and I go to the Horseshoe, on a Wednesday, early evening. The people in front of us are greeted with smiles and friendly words. They appear to be getting rooms. By the time it's our turn we are simply told, "We have no vacancies." Hmmm..... None! This place is huge, it's a Wednesday, the parking lot... More