I was amazed by the level of service and surroundings! I needed to save every dollar - and used Priceline for a two night stay. I got Best Western--and knew that the rooms on this location opened up to the world. Which I don't much like. But don't judge this book by its cover! The rooms themselves were on a...
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Our group of 6 managed to obtain side by side rooms at the Best Western, in Covington, La. This is a busy area since the main road leads to New Orleans via Lake Pontchartrain with non-stop traffic in both directions. This maze of streets and side streets were the most confusing during our entire trip from Panama City Beach to...
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Thank you for your kind comments about your property! We are so glad you enjoyed your stay with us. We are the perfect middle ground between Florida and Texas and we take pride in our complimentary daily hot breakfast as well as our well maintained and clean rooms. We are very excited about our new TV upgrades happening this year....
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Best Western in Covington,La. is a great place to stay. It is clean,comfortable,convient. The rates are reasonable. Breakfast was a little special. A good variety. The attendent was friendly and very helpful. I will definitely stay there again.
We appreciate your thoughtful words about our property. We are so glad you found everything to your liking. We always pride ourselves in our clealiness and our friendly staff! Our complimentary hot breakfast buffet definitely has a good variety with eggs, bacon, sausage, biscuits/gravy, waffles, fruit, pastries, breads, yogurt & more! We are so glad you were able to enjoy...
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checked in and because we were priceline customers got a room designated for priceline customers with a very small bed. we were told we would have to pay more to get a bigger bed. anyway we got unpacked and settled in. my husband took off his shoes to walk from bed to bathroom. the whole carpet was sqishy wet. when...
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Thank you for taking the time to comment on your stay with us! Your Priceline reservation arrival date was November 10, 2011 for 4 nights. Since you didn't arrive as scheduled, per Priceline's booking policies, you forfeit the rest of your stay. I was personally at the front desk when you arrived on the evening of the 11th. By that...
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my experience was horrible , room was dusty , sheets stained and the room had a musty smell of mold , dont waste your money , staff not friendly and housekeeping very loud and yelling..
Thank you for taking the time to comment on your stay at our hotel. I apologize for your experiance and I am concerned because we pride ourselves on delivering excellent customer service to EVERY guest. To achieve that, we proactively do a "welcome call" to all our new guests within 30 minutes of checking into their rooms. At checkout, we...
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Very nice. Easy access to interstate yet not noisy. Clean with friendly staff.
Service was great and front desk people were very nice and helpful. We stayed here for 4 nights and it was terrific. The only commplaint which is minor is our bedroom door always got stuck and my husband thought the bed was to firm, but I was comfortable. We stayed in the room with a full kitchen. The hotel staff...
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Thank you so much for taking time out of your day to comment on our hotel. We are so happy that you had a great stay with us. You had some nice comments on our staff and I really want to thank you for that. We strive to provide 5 star service to all of our guests. Our staff is...
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dennis at the front desk was awesome. however the fact that i had my 10 year old daughter with me and we were both eaten up by bed bugs is disgusting. don't these hotels check!! rooms for this problem? will NOT! be going back!!
It is rare for this issue to be a problem for this hotel. As with most hotels, we are bothered with the appearence of this troublesome little creature. We appreciate your alert and we have responded accordingly by eliminating the issue. It is surprising and unfortunate that you had such a bad experience at our hotel. The next time you...
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This hotel is located in a very congested area of hotels, restaurants and gas stations and strip malls. It was tricky getting into the hotel parking lot at night as many of the adjacent lots don't connect or run together. I was very worried about parking my brand new car at this hotel and frequently got up to check the...
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Thank you so much for giving us some feedback. We apologize for the noise outside of your room. If you would of have contacted the front desk, we would have immediately addressed the issue for you.
The A/C in your room is set so that when the room reaches the desired temperature the A/C fan also shuts off. We find...
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We checked in at Best Western and found the management to be not very hospitable. We asked for a smoking room and were told the only smoking rooms are on the second floor of the hotel. This was rather inconvenient for us as we are both disabled and getting up the stairs and carrying our bags was difficult. When I...
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