I stayed in Clarion inn grand rapids, hotel for 2 months during business trip. This hotel is trying to cheat my tax refund of $409. The hotel GM promised and gave fake assurance that she is responsible for sending my cheque of the tax returns. But now even after 2 months she even deny to reply to my email or... More

Customer service at this hotel is beyond terrible and disgusting. Checked into a dirty room and the front desk seemed to be busy on the cell phone. When I mentioned on the room, she says" Oh" no apology and then blamed hk for leaving room dirty. gave me another room facing the rail track and it was terrible noisy. breakfast... More

Very professional demeanor of staff, very kind and welcoming. Staff very informative of hotel's accommodations. Smells so good! Fresh towels, bath tub WAS CLEAN AND YOU COULD SMELL IT WAS FRESHLY DISINFECTED! Very important because my son was having surgery the next day. For anyone to say it was less than great, they simply are impossible to please.

I want the staff to know at the Sleep Inn in Shreveport that I enjoyed it. That was the first time I walk in a hotel an they welcome me in coming in the door. The front desk employee was every nice. The breakfast area was very clean the food was fresh and plenty. The sitting area was nice and... More

How do I count the ways? 1) I arrived on Sunday, first day of DST, clock had not been changed. 2) When there was someone working at the front desk they were Ignorant and unwelcoming. 3) In my room, and my colleague's room, one of the toilet paper holders was empty. My colleague found two rolls somewhere and we maintained... More

First, location is not in a good neighborhood. They lock hotel at 7pm for safety. Right next to train tracks and can hear it at night. Walls are very thin, could hear next rooms tv and phone ring. Complained to front desk and nothing was done. Phone was broken in room, found straight pin on floor. Towels were damp, when... More

Just stayed at the Sleep Inn 1/21/13. My daughter had an interview at LSU Med School. It was clean, quiet and located very close to the medical school. The beds were comfortable and we both got a great nights sleep. There was a special rate for med school interviews and it came with a a free breakfast for both of... More

Staff was friendly and my daughter enjoyed the pool. Walls are thin, kept cutting the air unit on so that I could not hear the tv in the next room. There was a dirty wash rag hanging on the shower curtain rod.

this property looks clean, nice, and new; but when i checked in that night, the staff were so rule and unfriendly. the location is very scary, i was afraid to leave my car alone. other then the unfriendly staff and scary loction i will NEVER stay or recommend this hotel to anyone.