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All 16 Portland hotels

Fireside Inn & Suites Portland

3.0 of 5
81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Hotel amenities
Fireside Inn & Suites Portland
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58%
Ranked #12 of 16 hotels in Portland
Most recent review
5 of 5 stars Reviewed 16 June 2013
Neil M Wilmington, Massachusetts
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203 reviews from our community

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    52
    61
    47
    25
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Date Rating
Wilmington, Massachusetts
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

The Fireside Inn is always clean the rooms are all very comfortable and the staff is the best you will find in any hotel. The front desk people are always freindly, helpful and treat you like family. I won't stay in any other hotel in Portland.

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Stonington, Maine
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

My husband and I stay here often when we're in Portland teaching classes, and we also hold our class meetings here. The staff has been so accommodating for our every need. They are friendly and helpful and it is very obvious that there have been major improvements in the hotel facilities along the way. I rated this "very good" but... More

Was this review helpful? Yes 1
Derry, New Hampshire
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 May 2013

Yikes...what can I say. Room smelled of stale cigarettes covered over with some kind of spray on odor reducer (non smoking room). Room was damp and I ran AC on high for several hours while I was out to get rid of smell. Torn carpets, worn out furniture, walking on rugs was gross. Cobwebs covering a smoke detector. You know... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
3 June 2013

Thank you for taking the time to share your feedback with us. We apologize for the problems you encountered during your stay. Your valued feedback will be passed onto our staff to ensure everything you mentioned will be taken care of. More

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Sunapee, New Hampshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 May 2013

I stayed at the Fireside Inn last week and could not believe how beautiful the courtyard was. The trees were in full bloom and the tulip were picture perfect. This was my first time at the hotel but will not be my last. All the staff was helpful and friendly.

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
26 May 2013

Thank you for taking to time to share your experience with us. We have to agree, the courtyard IS picture perfect this time of year! We are so glad you were able to enjoy our outdoor space as well as the rest of our property. Please come back and visit soon. More

midcoastmaine
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2013

Stayed here last weekend while attending a conference. This older property is well cared for. All of the staff - from the front desk to the restaurant to the van driver - is friendly and helpful. This hotel couldn't be easier to find and is well located for enjoying Portland. The food was okay - plentiful and fresh - but... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
26 May 2013

Thank you for your feedback regarding your recent stay with us at the Portland Fireside Inn and Suites. We appreciate the kind words about our staff members. The options in our continental breakfast are always being added to, as we strive to give our guests the best value for their money. We are happy to hear you’ll consider staying with... More

Raleigh, NC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

Rooms are fine, plenty of parking, great location and excellent front desk staff. I have stayed 5 separate times since 2011. Very convenient to get to off of the highway and not a bad cab ride down to the Old Port (~$15).

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
26 May 2013

Thank you for sharing your experience with the Trip Advisor community. We appreciate your feedback and loyalty to our hotel. If you have not done so already, please consider signing up for the Fireside Rewards Program. Your compliments to the front desk staff will be passed on and they look forward to welcoming you back on your next visit here. More

Camden, Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 30 April 2013

We chose the Fireside Inn because they had a decent rate and a park and fly program.Though we were just there overnight before leaving on a trip, we were impressed with the overall organization and friendly service we received from both the front desk folks and the shuttle drivers. We had complimentary Wi-Fi in our room, free transport to the... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
26 May 2013

Thank you for taking the time to share your feedback with us. We appreciate your compliments of the customer service you received during your stay. Our Park and Fly Package is a great deal that includes overnight accommodations, up to 3 weeks of parking, and complimentary shuttle transportation. We look forward to having you as our guest again in the... More

Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 8 April 2013

We had a pleasant 1 night stay in room 1117, a fairly quiet corner room adjacent to 2 corridors and across from an ice machine. The sound proofing was good because we didn't hear much noise from the hallways or the ice machine. In the past I have stayed in a room near an ice machine and the clinking of... More

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
17 April 2013

Thank you for your review of the Fireside Inn and Suites Portland. We are glad to hear you enjoyed your stay with us. We appreciated your time to give us feedback. Please come visit us again in your future travels! More

Portland, Maine
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 25 March 2013

My wife and I had a brief stay here in December- a stopover on the way to our Jamaica vacation. We chose it for its proximity the airport and the value; we would go back because of the customer service. We arrived very late but were greeted warmly, even though it was the middle of the night(shortly before anyway). Check... More

Was this review helpful? Yes 1
See 2 more reviews by hungryal for Portland
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
27 March 2013

Thanks for sharing your experience regarding your stay with us at the Portland Fireside Inn and Suites. We hope you enjoyed your vacation, and are happy we could accommodate you the night before. Our courteous staff welcome your return visit! More

Pawtucket, Rhode Island
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 March 2013

I stay in the Portland area on business about 30 days a year. i used to stay at a number of places. They keep all my information on file, and place me in the same room close by the hot tub every time. Exercise and hot tub opens at 5:30am so i can relax before work. Rooms and staff are... More

Was this review helpful? Yes 2
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review
27 March 2013

Thank you for taking the time to review the Portland Fireside Inn and Suites. It is certainly our pleasure to accommodate you each time you visit the Portland area. Being a Rewards Member makes it easy to stay; as you mentioned we have the ability to keep your information on file so booking a room, and checking into a room,... More

 
 
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Additional Information about Fireside Inn & Suites Portland

Also Known As:
Fireside Inn & Suites Portland Hotel
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Region: United States > Maine > Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Portland
Price range (per night): S$137 - 248
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
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