Everything was perfect about this hotel. It was clean, comfortable and quiet.
The room was up to date and spacious. Bedding is very comfortable. The housekeeping staff did a great job in the room and throughout the entire building. And even though the hotel was busy, It was very quiet in the room
The desk staff was very friendly and...
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Unfortunately our second visit to this hotel was a big disappointment, especially given how good it was the first time.
As we approached our room there were really strong food smells in the corridor which we assumed came from one of the neighboring rooms, however it turned out that they came from the room we were given. We were in...
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Reviewed 2 December 2011
Thank you for your return visit to our hotel. It was disappointing to hear that felt as though you didn't have as pleasant a stay this time as in your previous visit. You certainly deserved a clean, fresh, odor-free suite. As a Homewood Suites by Hilton hotel, some of our extended stay guests make themselves at home by cooking some...
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It is very clean, everything in the hotel is either new or in a very good shape, bathroom tubs are new. Also extremely friendly staff.
Overall, we were shocked how much better it is than many 4* hotels we stayed in.
Will definitely go back!!
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Dear LilunMtl,
Thank you for the vote of confidence! We take extra pride in taking excellent care of our hotel so that our guests will continue to come back, time and time again. We hope to see you soon.
Kim Dennis
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We were told by a family member that this was the best place to stay in Portland. The family member was right! We traveled with our 2-year old and it was the perfect place as she could take a nap and/or go to bed at night in the bedroom while my wife and I were able to still talk with...
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Dear Maine Traveler82,
With such a wonderfully written and positive review, we also hope that we will always have a suite for you when you and your family travel to Portland! On behalf of the entire Homewood Team, we are so pleased that you enjoyed your spacious suite, the breakfast, and the helpful staff. We recently added waffles to the...
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Stayed here for three nights. Room was extremely quiet, staff was very nice and the whole place was immaculate. The halls, elevator, pool, lobby room were all spotless. This hotel offers a few smoking and pet friendly rooms, which I was nervous about, but you would never know it when you're there...they must have an amazing housekeeping staff.
The breakfast...
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Hi LBRod,
You are right! We do have an amazing housekeeping staff! Thanks for the great review of our hotel, your comments are very important to us. We look forward to having you return as a guest again soon.
Warmest Regards,
Kim Dennis
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Three of us had been working in Haiti for the previous week, and we had a late night arrival into Portland. I had booked a "nonrefundable" internet rate, and the staff assured me that arriving after midnight would not jeopardize our reservation or price. We were weary and worn and really looking forward to a hot shower and a good...
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We are so glad that you found our Homewood Suites by Hilton comfortable! After travelling to Portland late at night, after your week in Haiti, it was wonderful that Rudy was able to upgrade you to our two-bedroom suite. It was a perfect fit! We are thankful to have Rudy greeting our guests and we hope to have you back...
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I have used ton of hotels, but homewood suites was the first one that make me feel like home. Very clean, cozy even though it's a pet-friendly hotel. Free breakfasts and dinners were amazing, restaurant quality..with very friendly staffs. Homewood suites make us feel like anywhere we will be staying in the future we will look for homewood first. It...
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This property is wonderful!! We had a two bedroom suite with pull out sofa bed! kitchenette and all the emenities. Breakfast is included, and from Mon-Fri they have a limited supper option which was included. This was great. Saved us money on meals for supper!! Out back lots of room for kids to play while you can BBQ for supper....
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Hi CarrienRobb,
What a great review you wrote about our Homewood Suites by Hilton Portland, ME. You are right, the two bedroom suite is perfect for a family. We are so glad that you were able to enjoy the value of our included Suite Start Breakfast and the Welcome Home Reception Monday - Thursday. We hope to see you lounging...
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After seeing the tired Fairfield Inn and Suites and the worn Embassy Suites, I finally found this gem. It is fresh and new with breakfast and a "light meal" Monday-Thursday. A perfect location near, but not within earshot of the airport noise and close to the Scarborough campus of the Maine Medical Center. The two bedroom, two bathroom suites with...
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Dear Friend,
Thank you so very much for taking the time to post a review of our hotel. I'm so glad you consider us to be a "gem" and look forward to having you stay with us again and again. If at anytime there is ever anything we can do to enhance your experience, please do not hesitate to contact...
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Have stayed five years in a row in the Portland area for Valentines weekend and have found this one I think the best one so far. The breakfast was very good. The location was great . My wife loves the Christmas Tree Shop across the street. I loved the Brewery in the same Parking lot. I think with all the...
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Thank you so much for taking the time to review our hotel and your recent stay with us. I'm so glad you had an enjoyable visit. I hope you will spend your Valentine's weekends with us in the future.
Warmly,
Kellie Greenleaf
Director of Sales
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