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All 1 Thomaston hotels »

Hampton Inn & Suites Rockland

190 New County Rd, Thomaston, ME 04861
Hotel amenities
Hampton Inn & Suites Rockland
Ranked #1 of 1 hotels in Thomaston
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    29
    13
    3
    2
    2
Date Rating
Athens, Georgia
1 review
3 of 5 stars Reviewed 25 May 2012 NEW

The front staff were lovely and helpful. We had two rollaway beds, and had to replace one because the springs were poking out, but it was replaced quickly. The floor vibrated all the time, which meant we spent time feeling bizarrely seasick, and the folk walking around on the floor/room above ours made my three-year-old convinced there was a herd... More

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Victoria, Canada
Top Contributor
57 reviews 57 reviews
Reviews in 50 cities Reviews in 50 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 20 May 2012

The location of this Hampton Inn was excellent for us as we could explore the areas of Coastal Maine both to the North and to the South.Check in and check out were efficient and the friendly staff made certain we were pleased with our stay. The whole place was clean and our room was very quiet. To add to the... More

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Portland, Maine
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

Stayed here for one night for my birthday with my husband. We got the king whirlpool room. We enjoyed the tub. The front desk woman was super friendly both on the phone, and in person. She helped us find a place to eat. The room wasn't terrible clean. It looked clean, but then I noticed stains on the comforter and... More

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Boston
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

Have stayed there over a dozen times. Always clean and great staff More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
16 April 2012

Thank you for letting us know how happy you are with our hotel. It is a high comliment to have you return to stay with us and always nice to heard good things. More

Long Island,NY
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

Stayed 3 nights over the Thanksgiving holiday. Can certainly recommend this hotel highly. Very clean facility. Large, well thought out rooms. The only hotel I've stayed at in ages that provided two spots on which we could place our luggage. Micro, fridge, coffee maker, large bathroom with very ample vanity space, plenty of towels, large well lit room, very comfortable... More

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Winter Garden, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Staff is friendly and hotel is pretty clean. My only complaint was the yellow hot water coming out from the sink and shower. When I called the front desk, their response was to just let it run longer. Running the hot water longer did not change the color of the water. Ended up having to take a cold shower since... More

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New York
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

I am saddened to read the negative comments that are listed here. Everytime I stay at the hotel I am treated very well. It is a newer hotel and very clean, the rooms are large and well appointed, and a nice Hampton Inn Breakfast! I have been here three or four times over the past two years and have always... More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
18 November 2011

Thank you for your very nice comments. It is a high compliment that you return to our hotel. We look forward to your next visit! More

Enfield, Connecticut
1 review
1 of 5 stars Reviewed 18 October 2011

I to after driving 6hours in the rain was not satisfied. The front desk clerk was not professional at all. She got angry with me because I was not understanding her. I am from Maine and I will never stop there again. She pissed me off and ruined my night. More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
26 October 2011

I apologize that we came off as rude, we do however, require cash paying guests to provide a valid credit card or $125 cash room, security deposit. I am sorry this made you mad and ruined your night. Unfortunately, prior problems with other guests have made it necessary for us to put this policy in place to protect our facility.... More

Honolulu, Hawaii
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

After driving eight hours, ended up with nothing I had asked for. I had requested a certain kind of room- which I was told was unavailable after checking in- instead my husband had to sleep on the floor!! The woman at the front desk was awful- telling me we could leave if we didn't like it- stay anywhere but there!! More

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James Kitchen, Manager at Hampton Inn & Suites Rockland, responded to this review
14 October 2011

Thank you for contacting us directly so we could address your concerns and make you happy. We will be using this situation in our staff training and review. We appreciate your feedback so we can improve. More

nh
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

Our family visits this area annually, and this year our usual hotel was booked. We read reviews on this site, decided to stay here and were happy with the choice. The staff was friendly, rooms were clean and comfortable. At breakfast, there was a good variety available and staff was ready to refill items or assist guests as needed. It... More

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James Kitchen, Manager at Hampton Inn & Suites Rockland, responded to this review
14 September 2011

Thank you for your nice comments. We are glad you enjoyed your stay and forward to your return the next time you are in the Rockland area. Have a great day! More

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Hampton Inn & Suites Rockland Also Known As

  • Hampton Inn Rockland
  • Hampton Inn Thomaston
  • Thomaston Hampton Inn
Address: 190 New County Rd, Thomaston, ME 04861

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Hampton Inn & Suites Rockland
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