Breakfast has much to be desired after 3 days. I had toothpaste splatter on my sink when we checked in, but the night maintenance person quickly came up and cleaned the bathroom. The air conditioner was humid and smelled funny. My children loved the pool, staff was friendly and the cost was adequate for the accommodations. I also had multiple...
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Dear mercedesrollingon
Thanks for having stayed at The Colony South and for taking time to note your comments about your experience. I am delighted that you enjoyed your visit generally, and take the points you raise that were an issue very much to heart. We will address them with our staff and learn from them so that others won't have...
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There's nothing fancy about this hotel, but it's clean and has all of the basic ammenities. If you're looking for luxury, stay somewhere else. We were there with a conference, and the staff went out of their way to accommodate our group. The kids loved the pool, which had very warm water. This hotel is basic but comfortable. I think...
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Dear dangerpre
Thanks for taking time to note your comments about your recent stay at the Colony South Hotel. I'm delighted that you enjoyed your visit and look forward to your return. Our pool and Fitness Center are indeed a fun amenity. Our rooms are spacious and well appointed and we consider ourselves a comfortable home away from home. Please...
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The hotel does its best at trying to look old and important, but the linoleum floor in the style of wood, disrupts the image relatively quickly... and it was downhill from there.
Room was small, dark and smelled slightly damp... the air-conditioner was from the same year the air-conditioner was invented. Pubic hair from the previous guest on the bathroom...
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Dear Ivar_65
I appreciate you taking time to note your comments about your stay at The Colony South and apologize that your stay was not up to our standards and your expectations. Please give us another chance to be of service in the future and I am cofident that you will see a marked improvement in our service and our...
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Yeah....sooo.... I'm here. Called about 3 weeks ago. Talked to Dave. Made a reservation off of a voucher from a fundraising event. Upon arrival, I was told there was no reservation, but I laughed it off :-) we got a descent room. Then, we went to the pool. I couldn't see my feet, much less the bottom, in the water....
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Dear Ivar_65,
Thank you for your comments about your recent stay at The Colony South. I apologize that your trip was not as we would have intended and wanted to update you on some changes in the hotel. Out guest rooms have been completely renovated to include, new bathrooms, furnishings, linens and fixtures. I am sure that your experience will...
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This was my first time staying at this place, I was a bit skeptical about the low prices hoping to find just an acceptable place to stay since i did my reservations online. When I got there, I was amazed by the place, its just too good for the price. Huge rooms, super clean and of course great service. If...
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I would do anything to have a 10 min convo with the folks managing the renovations. With the right guidance this place could have the southern charm to go along with the name. My thoughts are tsome of the renovations should have began with the front desk. Upon my first visit, I was turned off by the urine smell at...
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I traveled with 113 high school students, 11 chaperones, and 3 bus drivers to Washington, DC. From the initial contact to our departure, THE EXPERIENCE WAS GREAT! Customer service was excellent and so was the price. The hotel did a great job organizing our rooms and having everything set up for check-in prior to our arrival. It only took five...
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Thank you for taking the time to share your experience, I recognize the group from the location and am excited to share your comments with Marilyn. The time and effort she invests in each of her groups is outstanding and were thankful for the teamwork from the entire hotel staff on these large groups. They will all be very pleased...
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I needed a place in the immediate area for the night and based my selection on price--- the Colony South was adequate and the staff friendly enough. Pros: Good price, large room, new flat-screen TV. Cons: Aging facility (must be 1970s-era?) in need of renovation (rugs in common area seemed a bit "crusty" and there seemed to have been a...
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Thank you for having chose us for your stay and for taking the time to share your comments. We appreciate the positive feedback on the staff and the Room renovations and new TV's. The corridors are the last stage of the renovations this year and are indeed due for the upgrade as we work our way from the rooms out....
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Chris and Seto at the front desk provided outstanding customer service. As a matter of fact, everyone I came in contact with at this property was courteous, helpful, professional and had a smile on their face. I definitely will stay here again!
Edgar Hubbert
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Edgar,
Thank you for taking the time to post and share your experiences! Especially appreciate your mentioning staff and I will relay the kind words to their supervisors for recognition. Thank you for selecting us from the many choices available and we look forward to serving your needs in the future.
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I stayed here for one night on a family trip and found it perfect for my needs. The accommodations were on target with my expectations for the price and the star level. I stayed in a room with two beds with my traveling companion, and there was plenty of room for both of us.
The hotel has a restaurant, and...
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Cj,
Thank you for choosing us w/ all the hotels available! We especially appreciate your taking the time to post and share your experience!
Looking forward to being a home away from home when your in the DC area!
Thank you,
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19 Reviews
