I stayed in this hotel from May 21 to 24, 2012. I was very disappointed!!! the room was not well cleaned. The food at breakfast was not good and the staff was not very friendly. I would definetely not recommend this particular holiday inn hotel.
Stayed here for business. Nice room. Shower tub could have been cleaned better. Room service was fast and friendly. Front staff was friendly. Didn't try restaurant. Will try next time. Room was quiet. Good night sleep.
Dear Contributor,
Thank you for choosing our hotel taking the time to review our hotel on Tripadvisor. We are gald to hear you enjoyed your stay and we look forward to your next visit.
Sincerely,
The Holiday Inn Gaithersburg Team
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Since I have family that live in Gaithersburg, I've stayed at various hotels in the Gaithersburg area over the years. I remembered the Holiday Inn as being "just okay" years ago.
This time, we had a terrific stay. They were the only hotel in the area that had a fully wheelchair accessible room that connected with another room; this was...
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Dear rap-mom,
We are glad to hear that you and your family had an enjoyable stay at our hotel! Thank you for allowing us the opportunity to host your stay. We will share your nice comments with our Team here at the hotel. Thanks again and we look forward to serving you and your family in the future!
Sincerely,
The...
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I stay at this hotel frequently and they always find new ways to accommodate me. Room service is fast and the food great, and Manuel always has a smile on his face. The front desk always works with me on all my various business needs, and the wait staff always makes sure I'm taken care of. Overall its a convenient...
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WarrenBommermil,
Thanks for your nice comments about the Team and the hotel.I will be sure to share them with the Team. Thank you for choosing our hotel and we look forward to your next visit!
Thanks!
The Holiday Inn Gaithersburg Team
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I stayed here on a business trip. It was clean and comfortable. I ate dinner in the bar/restaurant. Dinner wasn't bad and was reasonably priced. I would definitely stay here again.
Mr. Ryckman,
Thank you for taking the time to review our hotel onTripadvisor. We are glad to hear that you enjoyed your stay. Thank you for choosing us and we look forward to hosting you again when you are in town.
Sincerely,
The Holiday Inn Gaithersburg Team
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I stayed at Holiday Inn for three weeks while attending a Navy course. I would recommend this hotel to friends and family. The front desk staff was outstanding, Kathy was always professional, courteous and has a great personality. I would definately stay again if I'm ever in town.
Dear Msteneith,
Thank you for your great comments about our hotel our front desk team and Kathy! I will be sure to let her and the team know about your review. Safe travels and we look forward to serving you in the future. Thanks again!
The Holiday Inn Gaithersburg Team
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I have been at this hotel several times on business over the past couple of years. I yet to have a bad experience. I really appreciate the candid and professional assistance provided by the front desk staff, especially Ms. Katherine and Mr. Isidro, who went out of their ways to assist our group during our recent stay.
Dear NavMed,
First thank you for giving us the opportunity to serve you and your kind comments about Ms. Katherine and Mr. Isidro I will be sure to share them with them. We hope to see you again in the near future and look forward to serving you.
Thanks again!
The Holiday Inn Gaithersburg Team
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Due to the nature of my business, I stayed here for an extended period of time. Viktoriya and Georges were both extremely helpful in every issue I had. They made my stay comfortable and I definetly appreciated their willingness to please. I would stay here again.
Dear,CYP0626
Thanks for your recent review of our hotel. It is greatly appreciated! I will certainly pass along your comments to Viktoriya and George and we look forward to serving you in the future.
Sincerely,
The Holiday Inn Gaithersburg Team
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I was travelling with 2 other companions, one on business, the other on vacation, along with myself. We needed 2 rooms and this hotel was recommended due to the proximity to the IBM business center. After viewing the reviews on here about bed bugs, we were very concerned, so we called the manager to express these concerns before booking the...
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Dear Interested Traveler,
I would like to thank you for your review of our hotel and your kind comments. I would also like to thank you for choosing us for your most recent stay. Thanks again! we look forward to serving you in the future.
Sincerely,
The Holiday Gaithersburg Team
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We stayed here after visiting DC. The staff was very friendly and accomodating. When a problem arose (a dog barking in the next room constantly), they moved us to another room. There was a very nice hot breakfast buffet that was free for Priority Club members. The hotel was very clean and inviting. The staff made time to chit chat...
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Dear Ashriella,
I would like to thank you for your kind comments about your stay at our hotel. I am happy to hear we were able to resolve the barking dog issue as well. Thank you for choosing us and we look forward to serving you and your family in the future.
Sincerely,
The Holiday Inn Gaithersburg Team
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115 Reviews
87 Reviews
