This use to be an awesome place, I got verbally abused nightly by some lady who knocks on my door to do this. We crossed paths in the parking lot and she physically abused me. I've complained to shatzi and staff daily and not a thing was done. Until the physical altercation I had to move after being a faithful... More

Best customer service in the area, friendly and caring. Thanks to Shazia at the front desk for making my stay so interesting and comfortable. The room was fresh and clean. The breakfast bar was a nice touch but not enough food, a little more variety would help. Other wise I would recommend this hotel and location to everyone.

My family and i had a great stay at this hotel, especially the customer service that was provided to us from Ms. Shazia. She was very sweet to the kids and paid extra attention to the little things that make kids happy. The breakfast was good, but not enough in quanity for my large family size. I was really happy... More

Location, excellent. Close to BWI, Walmart(2), restaurants(at least 15), washateria on site, fast wifi, super cleaning service and front desk. Continental breakfast of fresh fruit, oatmeal and coffee. The coffee is stupendous. Rich, full bodied and strong. Outstanding. And the price. Super excellent. Full refrigerator, stove top, plates, real silver ware and coffee pot with toaster.

A very confortble stay we had for our last stop at this location. The manager on duty (Claudia) recommanded to us places to visit and help us find places we didn't know about. Truly the staff were awsome. Bravo Zulu to all the staff. especially to the maintenance guy! who had a smile and ready to help everytime we needed... More

ta great place to stay, nice staff. I come all the time and would recommend to anyone staying in the area. love th coffee bar but would like more pastries. Muffins get a little old. All staff try their best to help with anything that is needed. My stay is always comfortable. Thanks

We stayed there for a night and it was extremely comfortable. Veronica, behind the front desk, was extremely helpful and was always smiling. She was able to answer all of our questions and guide us to the different places we needed to find. The hotel had all the basics for an affordable price, which is what we were looking for.

We are staying here while buying a house. The staff is nice. Karim is the best guy there. He is always wanting to make things better for us. No complaints really. You can't beat this place for $54 a night.

We checked-in at Extended Stay America in Jessup Maryland for about 3 weeks now. I went out of State on one week-end. When we came back, our room was well-kept, has new towels, new bedsheets and the room smells very good. Everything was clean and in order. My personal thanks to Claudia, Karim and Marie! Good job, guys. Definitely, I... More