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Holiday Inn Salisbury Downtown Area

2.0 of 5
300 South Salisbury Boulevard, Salisbury, MD 21801
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Holiday Inn Salisbury Downtown Area
Ranked #8 of 14 hotels in Salisbury
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78 reviews from our community

    Trip type
Traveller rating
    23
    17
    11
    9
    18
Date Rating
Scranton, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

The staff was so awesome, they made my entire group feel welcome at all times. The front desk staff went out of the way to accommodate all our request weather simple or not. Housekeeping was nice and polite. We had 5 rooms and not a single complaint. A very well maintained property with pleasant employees, a bonus is an Outback... More

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 15 May 2013

I can't praising the food we had for our banquet. It was great I would recommend to anyone and everyone I know. The room was also nice. The staff was always attentive to our needs. Best of all was the pool! My mother loved this what could be a better gift of all? I just can't thank the hotel enough... More

Was this review helpful? Yes
HenidhSha, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
17 May 2013

Dear TonMC, Thank you for taking your valuable time to write us about your experience. It is truly rewarding when our valued guests recognize the efforts that our staff puts in to make your stay more valuable. We look forward to seeing you soon! Sincerely, Henidh Shah More

Harrington, Delaware
1 review
5 of 5 stars Reviewed 15 May 2013

We were with sweet memories group. The hotel with accommodation for rooms and banquet was excellent. The staff was very friendly and definitely very calm with helping some elder ladies. It touched me when each staff went above and beyond their duty. I must say best hotel I have seen so far.

Was this review helpful? Yes
HenidhSha, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
17 May 2013

Dear Holoway C, Thank you for your recent stay at the Holiday Inn, Salisbury, MD. We are delighted that you enjoyed your stay. We look forward to your return. Please let us know if you need assistance with additional reservations. Sincerely, Henidh Shah More

St. Petersburg, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

the rooms are small to average size. the heater/cooler blower in the room is very noisy. If you don't run it all the time the room is too hot and stuffy. Our bathroom had a broken shower head when we moved in so couldn't use the shower first night. The coffee pot was very slow. Some days the room was... More

Was this review helpful? Yes
See 2 more reviews by sandy m for Salisbury
HenidhSha, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
10 May 2013

Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate the compliments on the staff also on our cleanliness and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. We are deeply sorry we fell below your expectations and did not find... More

Ashland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 April 2013 via mobile

If you were to look up the definition of hovel, next to it would be a picture of this particular Holiday Inn. While the people who work here are very pleasant, the facility is a dump. The first room we were assigned had rust in the bathtub that appeared at first glance to be a herd of cockroaches. Our second... More

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HenidhSha, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
10 May 2013

Thank you for taking the time to write your review following your recent stay. I appreciate your positive compliments on the staff also we apologize for the inconvenience caused you and for falling short of your expectations. We do value the comments we receive from our guests as these help us improve the quality and service that we offer. If... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 April 2013

I stayed here February 18th - 22nd of 2013. The good: Comfortable bed Close to work location The bad: Very old televisions Poor channel selection (10-15 channels, some very blurry) Old, musty smell in room and lobby, looks like the building was an old Ramada Inconsistent room cleaning (only 2 of 4 days the room was cleaned) The elevators had... More

Was this review helpful? Yes 1
HenidhSha, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
20 April 2013

Mr. Correll, We sincerely apologize for not being able to meet your upscale expectations. To address your concerns, let’s start with your complaint about our televisions. We agree that they are older televisions, but we are in the process of upgrading to brand new 52” Hi Definition flat screens. The process of installation has begun and will be complete very... More

Millsboro, Delaware
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 March 2013

The meeting rooms were comfortable, the hotel was clean- rooms were very comfortable, BUT the staff was not up to handling a full banquet for 150 plus folks. Delivery of food was very very slow- and tables were not set up correctly. Members of the host group ended up waiting tables, and setting place settings.

Was this review helpful? Yes 1
SalisburyHoliday, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
22 March 2013

Thank you for your feedback about your stay with us at the Holiday Inn! We certainly try to provide exceptional service to all our guests Due to some problems which were out of our power to fix that day. I do understand that this is not your fault to which you face such problems. I would like to heartily apologize... More

Westmont, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 February 2013

We stayed at the Salisbury Downtown Holiday Inn in Maryland en-route from New Jersey to my sisters house to care for my mother in North Carolina. We were using some of our Priority Club points and discovered we had not used the correct free night and prevailed upon the Assistant General Manager of the hotel to correct my error. We... More

Was this review helpful? Yes 2
SalisburyHoliday, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
20 February 2013

Dear Mr. Roberttheloudnadthel Thank you for your generous comments about your stay with us at the Holiday Inn! We certainly try to provide exceptional service to all our guests traveling through the area and I am very pleased we were able to remedy the mistake and correctly use your valued priority club points! As you noted on some weekends the... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 February 2013

My wife and me were travelling from Sydney to attend dog show, and a friend of mine recommended this hotel close to civic center (just 2.5 KM). This hotel was in a great location in the heart of Salisbury. As soon as we entered the hotel there was an elegantly furnished lobby and a welcoming staff at the front desk.... More

Was this review helpful? Yes 1
SalisburyHoliday, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
13 February 2013

Dear Mr. Josh W., Thank you for your valuable feedback for our property! I was delighted to hear you had such a wonderful time staying with us at the Holiday Inn, Downtown, Salisbury. Of course all of our staff members strive to exceed every guests expectations and it appears we have succeeded! The location of our property is in close... More

Pueblo West, Colorado
Top Contributor
176 reviews 176 reviews
31 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 February 2013

My bride and I stayed here while visiting my daughter and her family. It is the River-walk area and accessible to several restaurants and a short drive from attractions. The river-walk area is a little dirty and many homeless in the area...we did feel safe. The front desk staff were very helpful; however the business center computers were sporadic and... More

Was this review helpful? Yes 1
See 3 more reviews by Jim N for Salisbury
SalisburyHoliday, Guest Relations Manager at Holiday Inn Salisbury Downtown Area, responded to this review
6 February 2013

Dear Jim N, Thank you for your positive feedback from your stay here at the Holiday Inn in Downtown Salisbury. It is wonderful to hear you did take advantage of our central location to the restaurants and attractions. We strive to provide excellent hospitality and we are delighted to hear the front desk was able to assist you with your... More

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Additional Information about Holiday Inn Salisbury Downtown Area

Also Known As:
Holiday Inn Salisbury Downtown Area Hotel
Holiday Inn Salisbury Downtown Area Hotel Salisbury
Address: 300 South Salisbury Boulevard, Salisbury, MD 21801
Phone Number:
Region: United States > Maryland > Salisbury
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Salisbury
Price range (per night): S$118 - 318
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Holiday Inn Downtown in Salisbury, MD is located in the center of the Delmarva Peninsula. Holiday Inn Hotel offers easy access to the major population centers in the Northeast with Baltimore, Wilmington, Philadelphia and Norfolk all under 3 hours away. The Riverfront and downtown location of the Holiday Inn Downtown allows guests convenient access to all Salisbury attractions including Peninsula Regional Medical Center, Salisbury University, University of Maryland/Eastern Shore, Crown Sportscenter and Perdue National Headquarters. Famous Ocean City, Maryland and Assateague National Seashore Park are within 30 miles from the Holiday Inn Downtown in Salisbury. The Hotel while providing a wide range of accommodations is also the only full service hotel situated in Salisbury, Maryland. The Holiday Inn Salisbury, Maryland also offers a full conference center with over 5,000 square feet of meeting and banquet space and can accommodate events up to 250 people. Complimentary high speed wireless Internet and USA Today newspapers are available along with in-room microfridges, coffee makers, iron/board and hair dryers. Complimentary Airport shuttle is available from the Wicomico Regional Airport/SBY. Guests of the Ramada Conference Center can enjoy Riverfront dining in Harpers Riverfront Restaurant or relax nightly in Crossroads Bar and Lounge. ... more   less 
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