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All 6 Burlington hotels

Sonesta ES Suites Burlington

3.0 of 5
11 Old Concord Road, Burlington, MA 01803 (Formerly Staybridge Suites Boston Burlington)
Hotel amenities
Sonesta ES Suites Burlington
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77%
Ranked #4 of 6 hotels in Burlington
Most recent review
5 of 5 stars Reviewed 17 June 2013
Denise S Chicopee, Massachusetts, United States
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164 reviews from our community

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Chicopee, Massachusetts, United States
2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

I travel often and when I find I am in the area this is the place that I stay. Staff, including Erin, are just unbelievable. Friendly smiles, warm welcomes! Thank you for being my "second" home! Great breakfast. Nice evening lite dinners Tues-Thurs. No highway noise. Rooms are very clean. They take pride in their property.

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White River Junction, Vermont
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 9 June 2013

The Sonesta Suites in Burlington is located steps off of Rt. 95. This gives it close proximity to the Burlington Mall, the Lahey Clinic, and all the attractions of Lexington and Concord. It's very reasonably priced. Natalie, behind the desk is friendly and accommodating. The rest of the staff, especially breakfast staff, are just doing a job and don't seem... More

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Ventura, California
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 June 2013

There are a lot of hotels in the area like this but this was one of the newer and less expensive ones, so I chose it. There are limited food options there and not much within walking distance except for a Dunkin Doughnuts. There was a problem with the keys at the front desk and a major delay when I... More

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Kelso, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 May 2013 via mobile

I brought my big family here for a U.S. history trip. We had a suite with a king bed for Mom and Dad and another room with two double beds for the kids. It had two bathrooms, which was wonderful! The breakfast was good, the evening meal was just passible. It is a beautiful hotel and only two miles from... More

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Houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 May 2013

Let's start off by saying that from the exterior, seems like your normal extended stay hotels for business and leisure travelers. I was given a room on the second floor and when I walked in, I noticed a muggy smell. Okay fine no biggy. So I turn on the lights and see SEVERAL HUGE STAINS on the carpet. Then I... More

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Michelle H, Manager at Sonesta ES Suites Burlington, responded to this review
16 May 2013

Good Afternoon hajralak; I am responding to your recent review about our hotel on Tripadvisor. First and foremost, we would like to thank you for originally choosing to stay with us. We do apologize that your stay was not up to par as it should have been. We are about to undergo a complete multi million dollar renovation at this... More

Manhattan
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 11 May 2013

First, the good. The location is woodsy so it's very quiet. The suite was clean but verging on shabby. The staff was helpful. Now, the bad. The hallways are dingy and smell really badly, possibly of cigarettes.The breakfast was just OK.The biggest issue for me, however, is that the hotel has long-term residents, and both my husband and I separately... More

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Michelle H, Manager at Sonesta ES Suites Burlington, responded to this review
14 May 2013

Thank you for your recent review about our hotel on Tripadvisor. We do appreciate the feedback. We are very happy that you enjoyed your stay. We did want to address your comments regarding “the public assistance recipients” at our hotel.” As an extended stay hotel we encourage our guests to gather and socialize with one another, but in a respectful... More

Tel aviv
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 April 2013

Spent their 3 nights for business , Large rooms , relatively clean . Very welcoming and friendly staff . OK breakfast and nice to have evening socials with food and beverages . Hotel rooms need renovation and it starts from the old TVs (why not flat screen ) , not fully functioning phones , unstable internet connection which did not... More

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Michelle H, Manager at Sonesta ES Suites Burlington, responded to this review
29 April 2013

Dear Nis62: Thank you for taking the time to leave your feedback about our hotel on Tripadvisor. We do apologize that your stay was not as enjoyable and relaxing as it should have been. We do thank you very much for your comments regarding our welcoming and friendly staff. We pride ourselves in delivering the best customer service possible. In... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 April 2013

I have heard great comments on this hotel in the past from few coworkers but was a little bit dissapointing. The room was very spacious but not very well keeped (hole in one door, uneven floor,...). The location is very convenient, that is true. Very dissapointed with the service, one day they only made one of the beds, they never... More

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Michelle H, Manager at Sonesta ES Suites Burlington, responded to this review
24 April 2013

Good Morning JGuerrero8, Thank you for your recent feedback about our hotel. First and foremost, we would like to apologize for the lack of attention to your suite during your stay with us. We have notified our maintenance department regarding the flaw in the door as well as your comment regarding the uneven floor. We also would like to apologize... More

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 15 April 2013

We stayed here one night as it was conveniently situated to Logan airport. The receptionist was rushed and not particularly helpful although things did smooth out. I enjoyed the comfortable lounge and the 24 hr coffee. Our room was pleasant with its own kitchen although more than one trash can and milks for the tea/ coffee would have been nice.... More

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Michelle H, Manager at Sonesta ES Suites Burlington, responded to this review
24 April 2013

Dear Kirstine2013; Thank you very much for your recent feedback. We do realize that there are many places where you could stay while in Burlington, so we do thank you again for choosing to stay with us here at Sonesta ES Suites. The feedback that you have provided us with helps us learn where we need additional training within our... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 7 April 2013

Stayed over one night for a girls night out. The 2 bedroom suite is very spacious. Each bedroom had its own bathroom and were bigger than most regular hotel rooms. The kitchen area is well equiped with a fridge, microwave, toaster and dishwasher, Decor is pretty standard though does show average wear, The room was clean and quiet and the... More

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Additional Information about Sonesta ES Suites Burlington

Also Known As:
Staybridge Suites Boston Burlington Hotel
Staybridge Suites Boston Burlington Hotel Burlington
Staybridge Suites Burlington
Burlington Staybridge Suites
Address: 11 Old Concord Road, Burlington, MA 01803 (Formerly Staybridge Suites Boston Burlington)
Region: United States > Massachusetts > Burlington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Burlington
Price range (per night): S$119 - 249
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
At Sonesta ES Suites Burlington, we offer everything you need to be comfortable for business, leisure or during your extended stay visit. At Sonesta ES Suites Burlington, our three suite options include studio, one bedroom and two bedroom/two bath suites, which include a fully equipped kitchen. We serve a complimentary hot/cold breakfast buffet every morning and do not miss our Evening Social three nights a week (Tuesday-Thursday) . At Sonesta ES Suites Burlington, we provide a complimentary business center, guest laundry facility, 24 hour convenience store, fitness center, outdoor heated pool, sports court and barbecue pavilion. Our suites have expanded cable and complimentary high-speed Internet access. At Sonesta ES Suites Burlington we offer a complimentary shuttle to area businesses, shopping, restaurants and attractions within a five mile radius including Lahey Clinic. Sonesta ES Suites Burlington is located 15 miles north of Boston which is home to Fenway Park, Fleet Center/TD Banknorth Garden, Gillette Stadium, Boston Marathon and a prime location for fall foliage. ... more   less 
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