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Extended Stay America - Boston - Burlington

2.5 of 5
40 South Ave, Burlington, MA 01803 (Formerly Homestead Studio Suites - Boston - Burlington)
Hotel amenities
Extended Stay America - Boston - Burlington
Ranked #5 of 6 hotels in Burlington
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6 reviews from our community

    Trip type
Traveller rating
    3
    2
    0
    0
    1
Date Rating
Boston, Massachusetts
Top Contributor
107 reviews 107 reviews
24 hotel reviews
Reviews in 50 cities Reviews in 50 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 14 April 2013

OMG!! I asked for a room change when we realized the toilet was broken and they tried to fix it once and I went for a one hour walk and it was running when I returned. So, they moved us next door. Unfortunately, the housekeeping staff appeared to have rushed through this room and what I found was unacceptable! First,... More

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See 2 more reviews by Genny164 for Burlington
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review
18 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. The issues you have described with cleanliness in your room are unacceptable, and I sincerely apologize for your experience. I have met with the entire staff, and we will be thoroughly inspecting all rooms to ensure that these housekeeping issues are not repeated. We... More

1 review
5 of 5 stars Reviewed 6 March 2013 via mobile

I stay in the Burlington area often and always try to stay at the Extended Stay near the mall. The location is wonderful near the mall the bookstore, movie theater great restaurants, everything you could need or want. The GM is very friendly and even remembered my name! Great hotel looking forward to my next stay!

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Lee225, Manager at Extended Stay America - Boston - Burlington, responded to this review
9 March 2013

Thank you for your comments regarding your recent stay at the Extended Stay America, Burlington, Massachusetts. We are glad you enjoyed your stay and will be our guest in the future because of the service our manager and TEAM provide you each time you have visited the area. We are very pleased you have noticed our commitment to "make it... More

1 review
5 of 5 stars Reviewed 3 March 2013 via mobile

I was able to check inn early and victor at front desk was extremely helpful...dollar value is amazing ... The gm was very nice at checkout ... Next day... It's well worth...there are some improvement that's need to be made but they are working on it....overall it's grate place for your stay..

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Lee225, Manager at Extended Stay America - Boston - Burlington, responded to this review
5 March 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Victor will be... More

Utica
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 February 2013

I have stayed at this hotel on two different occassions. My first time the hotel was in the midst of doing renovations and the hotel was in a bit of chaos. The renovations are now completed and I found the hotel to be very satisfactory. The bedding was upgraded and new TV's installed. The bathroom and refrigerator were both clean.... More

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Lee225, Manager at Extended Stay America - Boston - Burlington, responded to this review
19 February 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable. I do sincerely apologize about the dishes as they were not properly dried before they were put back causing them to stick. I have... More

Red Hook
1 review
4 of 5 stars Reviewed 30 December 2012

I was very pleased with my two-day stay. Although I should say that the refrigerator was noisy and sometimes woke me during the night. The rooms were clean and whatever I needed seem to be available. Quiet and peaceful.

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Lee225, Manager at Extended Stay America - Boston - Burlington, responded to this review
31 December 2012

Thank you for taking the time to write a review of your stay. We enjoy comments such as yours so we may know how we are doing and what may need to be corrected. Thank you again for sharing your experience with us. We look forward to welcoming you back at our hotel in Burlington in the future! Happy New... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 December 2012 via mobile

I've been staying here for several months. all rooms have been newly renovated. New flat screen TVs installed In every room. I had a problem with my heat not working and my smoke detector going off randomly. When I called the front desk both were fixed right away. Staff is very courteous and polite And willing to help with any... More

Was this review helpful? Yes 1
Lee225, Manager at Extended Stay America - Boston - Burlington, responded to this review
17 December 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

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Additional Information about Extended Stay America - Boston - Burlington

Also Known As:
Homestead Studio Suites Boston - Burlington Hotel Burlington
Homestead Studio Suites Boston - Burlington Hotel
Homestead Studio Suites Burlington
Homestead Burlington
Homestead Suites Burlington
Burlington Homestead Suites
Burlington Homestead
Address: 40 South Ave, Burlington, MA 01803 (Formerly Homestead Studio Suites - Boston - Burlington)
Region: United States > Massachusetts > Burlington
Amenities:
Free Parking Kitchenette Pets Allowed
Hotel Style:
Ranked #5 of 6 hotels in Burlington
Price range (per night): S$138 - 171
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Boston - Burlington
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