Stayed here on a return trip from Maine to Michigan and was too tired to drive on. Chose this hotel because of its location and affiliation. Boy was I surprised to find out that this place was ghetto! There were debris and people lounging in the hallway, even at 11pm! Our room was a bit smelly and a condom was... More

For starters the staff is friendly if you treat them as friends, the rooms are spectacular for the chain of motel, everything was clean and the rooms were great! Do Not Believe Everything You Read On These Reviews Though About How Bad They Are As Some Hotels In The Area Come On And Trash Them To Get More Business For... More

I've had good experience with the Choice Hotels chain, until this one. I know there was a tornado here this summer, but the people LIVING here were not displaced by weather. This seems to be a residential hotel paid for by government agencies. I get it. But...... the management should then turn away the business and pleasure travelers and not... More

Where to start? With the prostitutes, the drugs, or the "hood rats" loitering around the hotel. I was afraid to go outside after dark. People were hanging out in a corner recess of the buliding. I was awakened the first night by the sounds of people in the room next to us crushing and using drugs (yes, the walls are... More

I moved to this pet-friendly hotel after my car was broken into at the only other pet-friendly place in Chicopee. The rooms were very well appointed, with a pretty cherry finish stand and what looked like a granite table/desk. We had a refrigerator and a microwave, and the breakfast was pretty good. Plenty of free coffee, even after breakfast time,... More

The only reason I gave this place 2 stars instead of 1 is because it DID NOT have bed bugs.... other than that is was horrible. We pulled in and it was Ghetto looking... grounds unkept and dirty. There were cars in the parking lot with garbage bags around the windows! The hotel lobby was ok but the hall smell... More

Our room was filthy. The bedsheets had hair all over them, the toilet looked like it hadn't been cleaned since 1994, the decor was tacky and old, the carpet had holes in it, and the towels smelled like smoke (in a non-smoking room). We talked to the manager, a young indian man, and he was extremely rude to us. He... More

we stayed for 2 nights , in our way to Vermont , what a big mistake , it was just a piece of crap, please DO NOT STAY HERE AT ALL COSTS!!!! the assistant manager rude , always in the inter net talking with her friends , the manager Yogi also rude . Rooms are dirty , we got two... More

We stayed at the Quality Inn for 6 nights for Brimfield Antique show. It is an old worn out hotel that needs to be condemned. We received in room coffee supplies once. The carpet was dirty/dusty around the edge of the room. We requested that several items be repaired during our stay and they did fix them. The location is... More