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All 7 Chicopee hotels »

Days Inn Springfield/Chicopee

2.0 of 5
450 Memorial Drive, Chicopee, MA 01020
Hotel amenities
Days Inn Springfield/Chicopee
Ranked #2 of 7 hotels in Chicopee
3.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    7
    8
    3
    9
    7
Date Rating
Port Colborne, Canada
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 May 2012 NEW

The staff where indifferent and made us feel like asking them anything was a Major inconvenience. the back door to the parking lot which was never locked was smashed during our stay but not roped off or locked just a sign placed on it. despite having an onsite pub there was no room service and the vending machines didn't work.... More

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Cheltenham, UK
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Stayed here during summer 2011. Have delayed writing a review, as I have been confused about this hotel from the moment I stepped foot through the door. The check-in was good and the receptionst friendly. Plenyt of parking and easy access to our room. I have never stayed at a Days Inn before, so not sure what I was going... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
17 February 2012

Dear Guest, Thank you for taking the time to write a review on TA. All our rooms are inspected and maintained on a daily basis so I'm surprised you found the room in such disarray. I apologize for your breakfast experience but as you know this is a free country and we cannot control what our guests say--we have a... More

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Woodstock, New York
Senior Contributor
33 reviews 33 reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

I don't recall staying in a days inn before but I do not think I will come back. The staff was very friendly and courteous. Check-in was a breeze. Hotel though is a bit run down & dated. Room was spacious and clean but again very aged and inferior to other hotels. Very quiet but since it is right off... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
6 December 2011

Dear Guest, Thanks for taking the time to post a review on TA. The hotel was bought in 2007 and it was in really bad shape. We have put in almost $2 million dollars in renovations and we continue to upgrade the hotel. The people you are referring to have been displaced due to the tornadoe we experienced earlier this... More

Derby, CT
1 review
4 of 5 stars Reviewed 1 December 2011

My mom (of senior citizen age) and I booked a 2 night stay and traveled with my 2 young children. I have to say, I was concerned at first (bar on premisis, pet-friendly = barking at night, etc). I was pleasantly surprised. Our collective experience was a very good one.I have no complaints. It was super quiet, the front desk... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
6 December 2011

Dear Guest, Thanks for the positive review on TA. We look forward to having you stay with us again! Thanks, Hershal Patel BK Investments More

Victoria, Texas
1 review
1 of 5 stars Reviewed 13 November 2011

After weeks of planning, the reservations were not correct.Checked out after the first night due to major disturbances in the room next door, followed by distrubances in the hallway. Upon calling the front desk to voice concerns that evening and the following morning, managment seemed to just take it in stride like it was a everyday occurance. Room was free... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
27 November 2011

Dear Guest, Thank you for writing a review on TA. I apologize that we did not meet your expectations. The GM acknolwedged your frustrations the following morning, apologized, and refunded all your money. We cannot control the actions of all our guests--we hope you give us another opportunity to service your lodging needs. Thanks, Hershal Patel BK Investments More

Bath, Maine
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 26 October 2011

This hotel is obviously aging. Much of the decor and some appliances are dated. Other than the condition of the building my complaints are minor (no fridge/micro, no quarters for laundry, sink not actually in bathroom, a few particularly offensive guests). Staff was friendly enough, breakfast was acceptable (and available early), and it really is close to everything.

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
6 November 2011

Dear Guest, Thank you for taking the time to write a review on TA. This property was purchased in 2007 and we continue to upgrade the property--a brand new $20,000 property management system was recently installed. Also, Elan's Lounge has been completely renovated and is now open to the public. We hope you give us another opportunity next time you... More

New York City, New York
1 review
1 of 5 stars Reviewed 3 October 2011

My first night at Days Inn in Chicopee, MA as soon as we walk into the lobby of the hotel we new we going to very disappointed with our stay there. The place look like rundown motel the place had no bride in there business. They gave us a room #125. The size of this room was 10 X 10... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
4 October 2011

Dear Guest, People who book via a third party channel like hotwire.com tend not to be happy with their accomodations even though they pay a lower price and here's why: those rates are the lowest because the room type is usually the cheapest room the hotel has available. Unfortunately, we did not have a different room to accomodate you in... More

Belleville, Canada
1 review
2 of 5 stars Reviewed 14 September 2011

I'd suggest you bypass this hotel. We booked this hotel to be close to the Brimfield Antique show as a Wyndham club member. The front staff were very friendly and helpful and the breakfast area clean. They switched our room at our request to be closer to our car and the room was relatively clean however some of the upgrades... More

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HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
20 September 2011

Dear Guest, Thank you for taking the time to write a review on TA. We continue to upgrade the hotel as our budget allows. I'm sorry you did not have a positive room experience--we are upgrading rooms in clusters so you may have been in a room that has not been upgraded. I'm happy that you found our staff helpful... More

PA
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 August 2011

My room was very clean and comfortable! It had all of the real necessities. I was there for two nights, and slept well both nights. Breakfast was surprisingly varied...I was expecting Continental at best, but was surprised by fruit. waffles, etc. Price, I thought, was good for the area. I plan to stay here when I return to the area!

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See 2 more reviews by GleefulTraveler for Chicopee
HershalBK, Public Relations Manager at Days Inn Springfield/Chicopee, responded to this review
9 August 2011

Dear Guest, Thank you for the positive review, we really appreciate the kind words! We look forward to seeing you again! Thanks, Hershal Patel BK Investments More

Orlando, Florida
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 21 May 2011
1
person found this review helpful

Check-in easy, the whole staff has been very friendly. lobby's in good shape, they have a fitness room, interior corridors. room was spotless, large bathroom. tv had showtime, and breakfast is decent (fruit, cereal bagels coffee etc. they have a decent restaurant with nightly live music next door and internet works well. the only issue is that the walls are... More

Was this review helpful? Yes
HershalBK, Guest Relations Manager at Days Inn Springfield/Chicopee, responded to this review
24 May 2011

Dear Guest, Thank you for taking the time to write a review. We just upgraded our wireless internet bandwidth to 25x3 bandwidth. We are happy you enjoyed your stay with us as we continue to upgrade the hotel. Thanks, Hershal Patel BK Investments More

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Additional Information about Days Inn Springfield/Chicopee

  • Days Inn Chicopee
  • Chicopee Days Inn
  • Days Inn Springfield Chicopee
Address: 450 Memorial Drive, Chicopee, MA 01020
Price range (per night):* S$97 - 148

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Days Inn Springfield/Chicopee
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