I have stayed multiple times at the Dedham Hilton and have enjoyed every aspect of the visit. From the workout area to the lounge and restaurant, service to the customer is the number one objective. The menu covers all tastes and has a wide variety of foods but the chef will approach every item to the satisfaction of the customer....
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Stan, Thank you for your valuable feedback on several areas of our hotel. It is a pleasure making our hotel your home away from home and I know our team always looks forward to welcoming you back again and again. Thank you for your loyalty to the Hilton Boston/Dedham!
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I stayed in this hotel for one night with a few friends visiting the Boston area. The rooms themselves are generally in great shape. There was a lamp affixed to the wall next to the bed that was broken, but otherwise we had no complaints. Also, the hotel rooms have these bay windows that you can actually sit in. Ours...
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Thank you for your review on your recent stay at the Hilton Boston/Dedham. I was delighted to hear you enjoyed your stay and will be back if in the area. I was disappointed to hear about the challenges you encountered in the guestroom and thank you for bringing them to our attention as we continue to strive to ensure 100%...
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Staff is always friendly, rooms are always clean, and the breakfast is always hot. Starbucks on site for your coffee "needs". Hilton Boston Dedham is a no brainer. Stay.
Reviewed 30 July 2011
Thank you for your kind words of praise. Our staff were delighted to know that you were delighted with their service. We always appreciate hearing that travelers find a warm and gracious welcome. We hope to see you in the near future!
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I stopped at this hotel on my way home to Maine from the CT coast. It was a short but pleasurable stay. All staff was very friendly, especially the girl at the front desk. She was very pretty and had bangs. I can't remember her name, but she is a beneficial asset to your hotel. The General Manager, I believe...
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Thank you for taking the time to provide your comments on your stay. We are glad that you found your experience at our hotel to be a great stop on your way home. We look forward to being your host for your next getaway!
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We stayed here for two nights while attending a christening in West Roxbury, MA. The hotel is very impressive, both inside and out. There are at least a couple of eating establishments inside the hotel and also a very inviting lounge area. Breakfast was complimentary and in the larger, more formal dining room. Our room left nothing to be desired....
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Thank you for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you enjoyed your stay. We look forward to having you stay with us in the future when returning to the Boston/Dedham area. Safe travels!
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We stayed at this Hilton for a New Year's Eve wedding and really enjoyed everything about the hotel. It was clean and nicely appointed. Parking was difficult, but maybe because it was a holiday weekend and there was a big wedding there as well. The beds were quite comfortable and overall the hotel was nice & quiet. The front desk...
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Thank you for sharing your experience of your recent stay. We are so glad you enjoyed your stay and the wedding! It was a pleasure reading that the front desk and banquet staff took good care of you. We hope to see you again in the near future!
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Hotel is very well kept, staff members freindly and attentive. A pleasurable experience
Thank you choosing to stay at the Hilton Boston/Dedham during your recent visit and letting us know about your experience. I will be sure to pass on your compliments to the staff. We look forward to seeing you in the near future.
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My wife and I found ourselves returning to my old home town for a Thanksgiving Weekend High School reunion. Over night accommodations were in order so we made reservations at The Dedham Hilton. Although it's off the "beaten path" it is conveniently located one exit from the Main Shopping strip and about two miles from I-95. Whole foods for my...
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Thank you for taking the time to share your comments on your stay at the Hilton Boston/Dedham. I will be sure to share your kind words about Dede with the hotel staff. As you mentioned we are conveniently located right off I-95 and Legacy Place is within walking distance for shopping and entertainment. We genuinely hope to see on your...
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We stayed at this property (mom and teenage daughter) on a recent Friday night. The hotel was extremely busy due to a Mystery Writers' Convention which was taking place. Fortunately for us (or so I thought) I had called earlier in the day and asked for a quiet room, so we were given a room far away from the lobby,...
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Thank you for the feedback on your recent stay at the Hilton Boston/Dedham. Please accept my apologies for not exceeding your expectations during your visit. By sharing your experience we are able to utilize the feedback to positively impact our guests experience. I'm glad to hear that your restaurant experiences were pleasant and I will be sure to pass the...
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Like past reviews I did not heed the warinings of thin walls. I could hear both sides of my adjacent rooms. The connector door had a clear path of sound where you could hear everything including body sounds. It was a big and busy hotel that I felt lost some of the special feel and personal atention you get from...
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Thank you for your feedback on your stay at the Hilton Boston/Dedham. I'm sorry to hear that we fell short of your expectations in the guestroom. The heated indoor pool is a nice spot to spend a cold fall evening this time of year and I'm glad to hear you enjoyed it. We are also in the process of making...
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38 Reviews
62 Reviews
