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Holiday Inn Boston-Dedham Hotel & Conference Center

3.0 of 5
55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
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Holiday Inn Boston-Dedham Hotel & Conference Center
Ranked #4 of 4 hotels in Dedham
3.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    6
    13
    20
    6
    6
Date Rating
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 10 May 2012

My husband and I had to take a last minute trip to Boston, so we decided to pay for our room using our Priority Club points. First off, at no time during our 4 night stay did we feel like the PLATINUM Priority Club members that we are. The hotel is dated. I had requested a room away from the... More

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New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 16 April 2012

Excellent property location across the street from an upscale shopping center, including a very nice Whole Foods. Another plus: the sink was located inside the bathroom--a rare pleasure. Main drawbacks: lack of mini-fridge, awkward building layout (room was a long way from main entrance). Other minor drawbacks: not quite enough drawer space, slightly worn fixtures.

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Lowell, Massachusetts
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 28 February 2012
1
person found this review helpful

I stayed here for the night of my bachelorette party with my mom. We just had our nails done and grabbed dinner across the street at Legacy Place, so we just wanted a place to crash without making the drive back home that night. For what we needed it for it, it was pretty much fine. I think with the... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
12 March 2012

Thank you for taking the time to complete this review. I hope you had fun at your bachorette party. We have alot of responses that compliment the room design, but of course this is a personal preference. I'm sorry you felt the space was not to your liking. We have recently renovated and updated our interior and exterior, so I... More

New Hampshire Seacoast
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Stayed one night, meeting friends for dinner across the street at legacy place (within walking distance, a very luxurious outdoor mall). Was not greeted as a Priority member or offered my little bonus treat but was in too much of a hurry to notice till I just took the online survey HI sent me. Girl at front desk gave us... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
12 March 2012

Thank you for your comments. The difficulties you had with the one front desk agent were a training issue and that has been addressed. I was glad to hear you like the room decor. Regarding the entrance to our hotel...the hotel was built quite a while ago and unfortunately, businesses were allowed to be built all around us. The result... More

New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

Along with the filthy carpets, the phone wasn't working at first, but they fixed that. The view from the window was of the dumpster......which was emptied at five in the morning, by a big truck with flashing lights!!! I thought the hotel was on fire! Somewhere in the hotel there is something that sounds like a foghorn, not loud, but... More

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Clifton Park, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I have been staying at this Holiday Inn for 2 nights a week for the last 3 years. The General Manager Steve Carter and his staff have been GREAT. They really go out of there way to make me feel like I'm at home, seeing I am traveling quite frequently. They go above and beyond to make my experience here... More

Was this review helpful? Yes
Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
13 March 2012

Thank you for being such a loyal customer and know that we truly appreciate your business. It is a genuine pleasure to treat all of our guests special and make them feel we are a home away from home. With many of our guests being frequent travelers, it is important that the time they spend with us be comfortable and... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Stayed here for three nights on a business trip recently. First impressions were that the front desk staff was pleasant and the hotel itself smelled quite clean and nice. Room seemed nice at first glance, well decorated and such, but further examination showed a pretty dirty carpet with plenty of stains and marks and scuffs on the walls in various... More

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Webster, New York, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

The beds were clean and comfortable and the room was clean; some carpet stains. TV was a flat screen but the picture brightness kept on changing. Early showers were hot, late morning not so much. Very quiet; WARM indoor pool.

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
13 March 2012

Thank you for taking the time to complete this review. I hope you had a great New Years Eve. With Legacy Place right across the street, I imagine there was a wide variety of things going on. I hope you had time to go over there; it is such a great place to shop, eat and whatnot. I'm glad you... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

It wasn't just the fire alarm that went off at 1am for over 30 minutes. It was the fact that the desk clerk refused to make eye contact with anyone throughout the ordeal. No updates, no reassurances, not one word spoken even after the firefighters came and turned off the alarm. I was staying there for an exam the following... More

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Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
19 November 2011

Thank you for taking the time to complete this review. We appreciate all comments, good and bad, as they help us to recognize and improve our hotel and customer service. I apologize that your stay was not satisfactory and have spoken to the overnight agent regarding proper fire alam procedures and how such situations should be dealt with. I have... More

Chestertown, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

We have stayed at many Holiday Inns and Holiday Inn Expresses in the last several years. They have all been much nicer than this one. Interior of hotel appears old with some attempts at touch ups; carpet had multiple stains in our room, wall mounted fixtures not level in bathroom. The first night in our room the toilet was leaking... More

Was this review helpful? Yes
Patricia French, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review
16 November 2011

Thank you for taking the time to complete the review and share your comments, both good and bad, with me and my team. I apologize that the maintenance issue was not resolved in a satisfactory way. I have brought this to the attention of our Chief Engineer in the hopes to prevent this from happening in the future. I am... More

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Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

  • Holiday Inn Dedham
  • Dedham Holiday Inn
Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Price range (per night):* S$180 - 266

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Holiday Inn Boston-Dedham Hotel & Conference Center
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