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Residence Inn Boston Franklin

3.0 of 5
4 Forge Parkway, Franklin, MA 02038
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Residence Inn Boston Franklin
Ranked #1 of 3 hotels in Franklin
4.5 of 5 stars 53 Reviews
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53 reviews from our community

What travellers say about this hotel
  • Free breakfast(6)
  • Full kitchen(4)
  • Bedroom suite(3)
Traveller rating
    29
    18
    5
    1
    0
Only show reviews for Family (13) | Couples (12) | Business (11)
Date Rating
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 19 May 2012

I have stayed two days at the hotel and It was relaxing. One minute drive to Forge Park train station (train to Boston), 3 minutes drive to Stop and Shop grocery store and 15 min from Wrentham Outlets. On arrival I had some problems with the water pressure, within 2 minutes after calling the front desk the repairman showed up... More

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Louisville
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

There are worse places in the world by far. This place is okay for a one week business trip. Book something nicer if you can find it. Pros: 5 minute walk from train into Boston (Ticket was $13.50 round trip for a group of 3), near lots of suburbia (food, movies, shopping), close to the interstate, soft cookies at the... More

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Colwen Management, General Manager at Residence Inn Boston Franklin, responded to this review
13 March 2012

Dear Traveler, First and foremost, Thank you for taking the time to leave your comments on TripAdvisor. I am very sorry to hear that your stay was not perfect but glad to hear overall experience was pleasant.. Comments such as yours are very beneficial to us, and it is the only way we can act upon it and fix the... More

Cleveland, Ohio
Top Contributor
93 reviews 93 reviews
Reviews in 58 cities Reviews in 58 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

I have stayed in other properties for this chain and this is not one of their best. The walls do not stop a lot of noise from other floors or rooms. The hotel is situated on a main road and at the end of a commuter rail line. If your room is on that side you will hear cars and... More

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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I got sent to Franklin for work. I spend almost 3 months there. In all my time there I have to say the staff where nice and always helpful. Even when I was killing a steak and set the fire alarm off! The best way to describe it is nice, functional and got some creature comforts. It is designed for... More

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See 2 more reviews by Stuart B for Franklin
Cary, North Carolina
1 review
2 of 5 stars Reviewed 24 September 2011

I called this hotel (----------) to book a room and I got an employee on the phone. I wanted a room for a night with an extended checkout. I informed her that I would be checking in at midnight and would leave the next day at 3 PM. She first told me that the Manager in charge of rooms and... More

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Colwen Management, General Manager at Residence Inn Boston Franklin, responded to this review
10 October 2011

Thank you for taking the time to give us feedback regarding your call to book a guest room. We value your feedback very much. I want to sincerely apologize for the challenges you experienced during the call and your request for late check out. Due to the nature of our extended stay occupancy it is sometimes a challenge to extend... More

Cortland, New York
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 September 2011

We had a great AAA rate and tried this on the way to Cape Cod. Clean, friendly, huge rooms, decent breakfast, close to 495 and some shopping, including a mix of restuarants. I have stayed at a lot of hotels, but this was very very good. If the price is in your budget, you cannot go wrong.

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Syracuse, NY
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 September 2011

My wife and I along with two other couples stayed at this location for a friends daughters wedding. I've never stayed at a Residence Inn before and was surprised at the size of the room, very spacious and the included amenities at a very reasonable price. There was in room coffee, a refrigerator, stove and microwave. A separate sleeping room... More

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Woodbridge, VA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 September 2011 via mobile

Like many other residence inns, this property offers an excellent value. This property is well managed and provides excellent customer service. Breakfast is your typical residence inn breakfast with eggs, waffles, cereals, bread, and a specialty item. Suites are spacious with a sofa, tv, and small kitchen in the main room. A bathroom resides off the main bedroom. Bed is... More

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Halifax, Canada
Top Contributor
136 reviews 136 reviews
Reviews in 95 cities Reviews in 95 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 18 July 2011
1
person found this review helpful

The good bits: - every single member of staff we met / saw was friendly and helpful, even to guests who were rude or ignored them! - Reception were extremely efficient and went above and beyond in providing local information - rooms were spacious and well laid out - rooms were very clean The not so good bits: - the... More

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Colwen Management, General Manager at Residence Inn Boston Franklin, responded to this review
21 July 2011

Dear Valued Guest, Thank you for taking the time to share your feedback with regards to your most recent stay at the Residence Inn by Marriott Hotel in Franklin. We value your feedback very much. I want to sincerely apologize for the challenges you experienced with noise both in and out of the hotel, our breakfast buffet's lack of additional... More

Alexandria, VA
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 7 June 2011
1
person found this review helpful

We've had mixed luck with Residence Inns. This is one of the good ones! Nice inn; rooms nicely laid out. The lounge/breakfast area nicely appointed, and the breakfast buffet good--scrambled eggs and usually a potato dish of some sort seem to be provided every day, along with waffles, fruit, cereals, etc. The staff was very nice and helpful. The beds... More

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Colwen Management, General Manager at Residence Inn Boston Franklin, responded to this review
13 June 2011

Thank you for taking the time to give us feedback regarding your stay. We value your feedback very much and appreciate your business very much. I am so happy to hear that you enjoyed your stay. I am glad that you enjoyed our hot breakfast buffet and comfortable beds. Thank you for choosing the Residence Inn by Marriott – Franklin... More

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Additional Information about Residence Inn Boston Franklin

  • Residence Inn Franklin
  • Franklin Residence Inn
Address: 4 Forge Parkway, Franklin, MA 02038
Price range (per night):* S$142 - 229

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Residence Inn Boston Franklin
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