There are worse places in the world by far. This place is okay for a one week business trip. Book something nicer if you can find it. Pros: 5 minute walk from train into Boston (Ticket was $13.50 round trip for a group of 3), near lots of suburbia (food, movies, shopping), close to the interstate, soft cookies at the... More

I have stayed in other properties for this chain and this is not one of their best. The walls do not stop a lot of noise from other floors or rooms. The hotel is situated on a main road and at the end of a commuter rail line. If your room is on that side you will hear cars and... More

I got sent to Franklin for work. I spend almost 3 months there. In all my time there I have to say the staff where nice and always helpful. Even when I was killing a steak and set the fire alarm off! The best way to describe it is nice, functional and got some creature comforts. It is designed for... More

I called this hotel (----------) to book a room and I got an employee on the phone. I wanted a room for a night with an extended checkout. I informed her that I would be checking in at midnight and would leave the next day at 3 PM. She first told me that the Manager in charge of rooms and... More

We had a great AAA rate and tried this on the way to Cape Cod. Clean, friendly, huge rooms, decent breakfast, close to 495 and some shopping, including a mix of restuarants. I have stayed at a lot of hotels, but this was very very good. If the price is in your budget, you cannot go wrong.

My wife and I along with two other couples stayed at this location for a friends daughters wedding. I've never stayed at a Residence Inn before and was surprised at the size of the room, very spacious and the included amenities at a very reasonable price. There was in room coffee, a refrigerator, stove and microwave. A separate sleeping room... More

Like many other residence inns, this property offers an excellent value. This property is well managed and provides excellent customer service. Breakfast is your typical residence inn breakfast with eggs, waffles, cereals, bread, and a specialty item. Suites are spacious with a sofa, tv, and small kitchen in the main room. A bathroom resides off the main bedroom. Bed is... More

The good bits: - every single member of staff we met / saw was friendly and helpful, even to guests who were rude or ignored them! - Reception were extremely efficient and went above and beyond in providing local information - rooms were spacious and well laid out - rooms were very clean The not so good bits: - the... More

We've had mixed luck with Residence Inns. This is one of the good ones! Nice inn; rooms nicely laid out. The lounge/breakfast area nicely appointed, and the breakfast buffet good--scrambled eggs and usually a potato dish of some sort seem to be provided every day, along with waffles, fruit, cereals, etc. The staff was very nice and helpful. The beds... More