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All 7 Hadley hotels »

Howard Johnson Express Inn

2.0 of 5
401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
Hotel amenities
Howard Johnson Express Inn
Ranked #6 of 7 hotels in Hadley
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    12
    1
    6
    7
    7
Date Rating
Somerville, Massachusetts
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 13 May 2012

I can't give it a terrible, because I've definitely stayed in worse places, but, this hotel was not good. They also price gouge during graduation, so, you can end up spending $300 for something absolutely disgusting. Anyway, the place was ridiculously dusty, our slider track to the outside was encased in dirt (they could have easily vacuumed that!), and the... More

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Boston, MA
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 27 April 2012

I stayed here while traveling through Hadley toward the end of April, 2012. I arrived late, after finding no rooms at another hotel. I didn't even know that Howard Johnson was still in business. My room felt a bit tired, and my bedbug search (which I do in high-end hotels, too) only showed a couple of raisins down behind the... More

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boulder co
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

No hall ventilation, room window does not open thus no fresh air. Asked to turn hot water heater higher because water just tepid. Next door neighbors though place nearly empty.Carpet and furniture need replaced. Typical run down motel.

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Poughkeepsie, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Besides the HORRIBLE customer service and the rude front desk night manager, the hotel is a haven for local transients (in the parking lot all hours of the day and night), the room was far from clean, and the beds are too small. You WILL be up all night with the noise from outside. Terrible experience from the word "go".... More

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Sudbury, MA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

Stayed for a brief, 12-hour stay. The place was new-ish, clean, the staff was good humored, the beds were really comfortable, and even the roll-away bed was comfy. Surprising how much we all liked it.

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Arkadelphia, AR
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

I've stayed at this Howard Johnson twice and each time was very pleased with both accomodatons along with the attentiveness of their staff. The most recent visit was December 2010 and my stay was extended due to blizzard condtions and a flight delay. I have nothing but the highest complements for this Inn.

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Stowe
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 October 2011
2
people found this review helpful

We checked in late. Were given a room floor below reception. There was a very strong musty smell in the room. We asked for a higher floor (ground floor rooms are more likely to have high concentrations of mold and dust mites). We were shown another room (Same floor as reception. Due to the slope of the land the rooms... More

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Dumont, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 October 2011

My husband and I stayed at the Howard Johnson's the weekend of my sister's wedding. The hotel was clean, the room comfortable. When I booked my mother's room, I requested a smoking room for her. It was huge!She loved her room. We were there while the weather was still warm. The air conditioner in my room kept my husband and... More

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Lakeville, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

I read some of the reviews and expected some faults or worse, but what I found was almost all good. Everything was clean and in good shape and the staff was polite and helpful. Full size ironing board and iron was helpful. The breakfast was pretty good as well. My only complaints were minor: the heater at night was kind... More

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New York
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 23 September 2011

I loved this hotel overall, the pool area was clean and welcoming, the staff was friendly and helpful, the included breakfast was adequate, BUT the Ground Floor rooms had an objectionable odor. Having arrived early, we were able to switch upstairs, which was FAR better. The rooms were not very dirty, so I am unable to figure the source of... More

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Additional Information about Howard Johnson Express Inn

  • Howard Johnson Hadley
  • Hadley Howard Johnson
Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035
Price range (per night):* S$122 - 243

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