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All 4 Hancock hotels »

Vacation Village in the Berkshires

3.0 of 5
276 Brodie Mountain Rd, Hancock, MA 01237
Hotel amenities
Vacation Village in the Berkshires
Ranked #3 of 4 hotels in Hancock
3.5 of 5 stars 194 Reviews
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194 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • B unit(6)
  • Full kitchen(5)
  • Game room(5)
  • Hot tub(5)
  • Time share(4)
  • Outdoor pool(4)
Traveller rating
    47
    81
    27
    18
    21
Only show reviews for Family (73) | Couples (75) | Business (2)
Date Rating
Old Lyme, CT
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 23 April 2012 via mobile
2
people found this review helpful

So this resort is well located in that it has a number of things within driving distance. But that's he rub - it is not really a destination in itself. More of a staging point for other places. Facilities in each room are what you would expect in good condo - just ask that you don't get the end rooms... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
30 April 2012

Thank you for your review of your recent stay with us. We are sorry that we did not meet all of your expectations while on vacation. Vacation Village in the Berkshires Resort strives to provide maximum privacy with many of the comforts found at home for our guests. We offer daily activities onsite and feature many of the amenities found... More

Niantic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

We were contacted by Vacation Village and invited for a weekend at the resort. We made arrangements, took time off from work, and planned our trip...only to be called a few days before and told that they had to "cancel"... So much for a weekend away.

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
19 April 2012

Thank you for taking the time to comment. We are sorry that your reservations were cancelled at Vacation Village in The Berkshires Resort. The resort’s promotional offer was discontinued and the room was not available. We apologize for the inconvenience and hope that you consider us for your future lodging needs when in the Berkshires. More

Kalamazoo, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 April 2012
4
people found this review helpful

We enjoyed our stay very much. We spent a week there for spring break. We used an RCI Exchange for our trip. And even though we already own a time share, they tried to lure us into a sales presentation anyway. Just say no; don't fall for the free breakfast or the promise of a Visa gift card. Just say... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
11 April 2012

Thank you so much for your great review but we are deeply sorry that you experienced a problem with mice in your room. Vacation Village in the Berkshires Resort is located in a very beautiful rural area where wild life is abundant. We are happy that our maintenance department was quick to respond and able to solve the issue. We... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 April 2012
3
people found this review helpful

When we received a phone call that we "won" a weekend in the Berkshires we decided to go. We were assured that all we had to do was to go on a 90 minute tour. The location was very nice but we were given a B unit to stay in. Very disappointed that we were in this room. If they... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
6 April 2012

Thank you for your commenting on your experience with us. We are sorry that we did not meet all of your expectations during your stay with us. The tour you described is no different than any other sales negotiation that markets significant purchases in a lifetime. Price quotes are associated with various inventory and usage options so they can fluctuate.... More

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New York
Senior Contributor
49 reviews 49 reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 31 March 2012

The construction of the units was not very good at utilizing space. They could have done a better job at not wasting space in the bathroom. There was alot of empty space in the bathroom. They could have designed it better so that the toilet would have been enclosed in its own room. The quality of the constrution is along... More

Was this review helpful? Yes
See 2 more reviews by returnpost for Hancock
Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
10 April 2012

Thank you for your comments because we always appreciate it when a guest takes the time to post about their stay. We’re sorry that you were disappointed in the design of our resort. Vacation Village in the Berkshires Resort resonates with many travelers because we offer affordable accommodations in a locale teeming with natural beauty and cultural activities. We hope... More

Emerson, New Jersey
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 27 March 2012
4
people found this review helpful

We received a "free" weekend from Vacation Village but had to participate in a 90 minute tour. We agreed and off we went. When we got to the hotel we were able to check in early which we thought was great. That was the only part of this trip that was great. We were told that we would have breakfast... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
3 April 2012

Please accept our apologies for not living up to your expectations during your stay. It is certainly not our intent to be rude to our guests and we strive to offer a positive experience for everyone that walks through our doors. We wish you ‘d expressed your concerns about your accommodations during your stay. We would have corrected the issues... More

Mississauga, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 March 2012
4
people found this review helpful

This place is a hidden gem!! Great resort, beautiful pool, hot tub and surrounding scenery! We went hiking, shopping at the Lee Premium outlet, and don't forget to visit the Norman Rockwell museum!! Our condo (Unit A) was perfect for the four of us and had all the appliances, dishes, pots/pans, etc that were needed. We also enjoyed skiing at... More

Was this review helpful? Yes
Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
23 March 2012

WOW! We cannot thank you enough for your wonderful comments about your stay with us! It is truly a pleasure to hear that that you enjoyed our beautiful locale and the amenities the resort offered. Your detailed comments will help future guests get the most out of their own vacation and we thank you for sharing your experience on TripAdvisor... More

Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 March 2012
1
person found this review helpful

Pros - Away from the city and hustle and bustle - Amazing resort with all the goodies including, indoor pool, gym, events and more - Room sizes for A unit are great and B unit good for a couple - Restuarants in the area but will need to drive 15 - 20 mins - Prime outlet about 30 mins (Lee... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
23 March 2012

Thank you for your recommendation of Vacation Village in the Berkshires Resort. We know that travelers have a multitude of lodging options in the area and we appreciate that you have consistently chosen us for your Berkshire vacations. Thank you for your continual patronage and we look forward to sharing our hospitality with you again! More

Boston
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 15 March 2012
2
people found this review helpful

Loved staying across the street from Jiminy Peak Ski Area in these very spacious (we had an A&B unit) places. Kitchen was very large and plenty of space for a family of 5 and could've had another family with us! Pool was warm and well kept, nice touch with locker rooms for changing. Nice outdoor hot tub too! Lupe in... More

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Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
23 March 2012

Thank you for the wonderful review! We’re so happy that Lupe was able to assist and take an unfortunate circumstance and turn it into a positive experience for you and your family. Your comments have been forwarded to her manager so that she may be made aware of your compliments. We are thrilled you enjoyed our hospitality at Vacation Village... More

MA
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 March 2012
4
people found this review helpful

Vacation Village in the Berkshires is a Timeshare Vacation Condo Resort located on a hilltop that faces the Jiminy Peak Ski area. The condos are located in a series of two and three story buildings, many of which have nice views. There is a seperate main-lobby building that has the check-in desk, indoor pool, gym and game-room. The condo units... More

Was this review helpful? Yes
Vacation Village, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
22 March 2012

We truly take pleasure in offering amenities that surpass many other resorts and we enjoy knowing how much our guests benefit from them. Thank you for sharing your vacation experience at Vacation Village at the Berkshires Resort and we look forward to sharing our hospitality with you again soon. More

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Additional Information about Vacation Village in the Berkshires

  • Vacation Village Berkshires
  • Vacation Village At Berkshires
  • Village Berkshires
Address: 276 Brodie Mountain Rd, Hancock, MA 01237
Price range (per night):* S$147 - 209

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Vacation Village in the Berkshires
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