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All 5 Holyoke hotels

Homewood Suites Holyoke-Springfield/North

3.0 of 5
375 Whitney Avenue, Holyoke, MA 01040
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Homewood Suites Holyoke-Springfield/North
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Ranked #1 of 5 hotels in Holyoke
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161 reviews from our community

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    91
    55
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    5
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Date Rating
Westchester, NY
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 June 2013

Stayed here for a quick family trip and was very happy with not only the facility but the staff and the room (we got an upgrade to a 2 bedroom which the kids loved!). Breakfast was tasty (especially for free) and the kids loved playing in the pool. Lots of families staying there made it a fun stay.

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
6 June 2013

Dear Valued Guest, Thank you very much for staying with us. We are delighted that you enjoyed your stay with us and the large two bedroom suite. The free breakfast is a great way to start your day, especially as a family. It is wonderful to read that you had a great time exploring our pool and maybe when you... More

Lambertville, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2013

After hideous experience with Hampton Inn Chicopee (to which we will NEVER return even if we have to sleep in the car) we switched to nearby Homewood Suites for a Mother's Day visit. The place is everything Hampton Inn is not. Cordial, efficient staff, 8-year-old property in immaculate, like-new condition, spacious, comfortable rooms, very good food. It cost only about... More

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
29 May 2013

Dear Valued Guest, Thank you so very much for your very kind and personal review on TripAdvisor. You are correct that we are a Franchise Hotel, operated by Buffalo Lodging Associates. We pride ourselves in delivering outstanding customer service and we are delighted that you enjoyed your stay during the Mother's Day Weekend. Your positive review off the staff, breakfast... More

Seattle
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 May 2013

We have stayed at this hotel in the past couple of years. The entire staff were professional and very polite. The hotel decor is fine, however very clean and well maintained. We have stayed at other hotels in the area, however, this is the best hotel in the area by far.

Review collected in partnership with Homewood Suites by Hilton

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
15 May 2013

Dear Valued Guest, Thank you very much for staying with us and for your continued loyalty to our hotel and Homewood Suites. Your kind feedback on TripAdvisor is greatly appreciated. We are delighted that you enjoyed your stays so much. We are looking forward to your return. Have a super-fantastic day ... Peter Marks General Manager More

East Northport, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

I stayed here for my nephews graduation. I always loved homewood suites and this time was no different. The rooms are very large - I had the 2 queen bed suite. It also had a sleeper sofa in the living room. The staff were very accomodating allowing for late checkouts. The breakfast was pretty standard for this class of hotel.... More

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
14 May 2013

Dear Valued Guest, Thank you very much for staying with us and your very kind feedback on TripAdvisor. We are delighted that you enjoyed your stay. We pride ourselves to be your home away from home. Thank you also for recognizing the team, as we strive to exceed our guest expectations every day. We are looking forward to welcoming you... More

columbus, United States
1 review
5 of 5 stars Reviewed 30 April 2013

My stay was very good. The hotel and the rooms were very clean. The staff was very helpful and friendly. I definetly will come back. The breakfast and happy hour was good. Nice touch. You get a lot for the money.

Review collected in partnership with Homewood Suites by Hilton

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
1 May 2013

Dear Valued Guest, Thank you very much for staying with us and your very kind feedback on TripAdvisor. We are delighted that you enjoyed your stay, and especially the complimentary breakfast and dinner. We pride ourselves to be your home away from home. Thank you also for recognizing the team, as we strive to exceed our guest expectations every day.... More

A TripAdvisor Member
5 of 5 stars Reviewed 30 April 2013

In the area for a UMass sporting event - ended up in Holyoke as no rooms available in Amherst. The hotel was well located off of the interstate and easy travel distance to Amherst. Staff friendly, rooms clean and well appointed. I would recommend, if in the area for a similar purpose.

Review collected in partnership with Homewood Suites by Hilton

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
1 May 2013

Dear Valued Guest, We are delighted that you enjoyed your stay, while attending the sports event in Amherst. Your business is very much appreciated and so is your very kind review on TripAdvisor. We are looking forward to your return. Have a super-fantastic day ... Peter Marks General Manager More

Chelmsford, Massachusetts
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 26 April 2013

We needed a place for a last minute weekend get-away. This is one of the nicest Homewood Suites we've seen (they're all fantastic, but this one was one of the best). The room was huge and clean and the bed was very comfortable. The hotel is also pet friendly. The breakfast buffet offered one of the largest varieties around. Only... More

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
28 April 2013

Dear Valued Guest, Thank you very much for staying with us and your continued loyalty to Homewood Suites. We appreciate that very much. We are delighted that you enjoyed your stay and your review on TripAdvisor is welcome summary of the service and product we provide to our guests. Please let us know when you are back at the hotel,... More

Greenland, New Hampshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 25 April 2013

This hotel has a very friendly staff and the property is very well maintained. Access to and from I-91 and I-90 is excellent as well. Homewood Suites Holyoke, MA is always my first choice when staying in western Massachusetts.

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
26 April 2013

Dear Valued Guest, Thank you for your kind review on TripAdvisor and for your continued business. We are proud to be your # 1 choice in Western Mass. We also welcome guest feedback and we are delighted to receive such praise from you. Have a super-fantastic day ... Peter Marks General Manager More

Trumbull, Connecticut, United States
1 review
5 of 5 stars Reviewed 22 April 2013

We stayed in the hotel on a friend's recommendation. Indoor pool, free dinner, drinks and breakfast? What could be better? Only the service surpassed the amenities. The manager stopped by our table at dinner to talk to us and our kids and sent them to find a treasure in the lobby. A different manager stopped by our breakfast table to... More

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PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
24 April 2013

Dear Valued Guest, We are thrilled that we were able to surpass your expectations. We strive for service excellence every day and it is great when we get an affirmation. It nice to read that you enjoyed the complimentary breakfast and dinner. We hope your kids enjoy the treasure they found. Thank you for your business and that you took... More

lakeland, United States
1 review
5 of 5 stars Reviewed 22 April 2013

We love this hotel. Its in a great location and great for families. Rooms are spacious and clean. Nice to have a kitchen while on vacation. Breakfast is ok nothing fancy. It has a great workout room, pool and basketball court.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
PeterMarks, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review
26 April 2013

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and the time you took to write your review on TripAdvisor. We are delighted that you love our hotel and hope to welcome you back soon. Have a super-fantastic day ... Peter Marks General Manager More

 
 
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Additional Information about Homewood Suites Holyoke-Springfield/North

Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Holyoke
Homewood Holyoke
Holyoke Homewood Suites
Holyoke Homewood
Address: 375 Whitney Avenue, Holyoke, MA 01040
Phone Number:
Region: United States > Massachusetts > Holyoke
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Holyoke
Price range (per night): S$201 - 251
Hotel Class:3 star (3*)
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