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Holiday Inn Hotel & Suites Marlboro

3.0 of 5
265 Lakeside Avenue, Marlborough, MA 01752
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Holiday Inn Hotel & Suites Marlboro
Ranked #4 of 9 hotels in Marlborough
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55 reviews from our community

    Trip type
Traveller rating
    12
    26
    10
    5
    2
Date Rating
Centreville, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 9 May 2013

I can't ever recall staying in a hotel without a closet. But unbelievably this place had absolutely nowhere to hang any clothes. No dresser either. The closet space had a rack of cubby holes stuffed inside which was unusable. Room also lacked any place to open up my suit case other than the floor. Otherwise, the room was generally clean... More

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Portland , Maine
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 April 2013

The best of the best people to take care of you after a long day of traveling . Weather it's business or pleasure , from the front desk at check in , to dinner in the restaurant , to breakfast in the morning , there is just no other place better than this hotel to stay , that makes it... More

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See 3 more reviews by Portland_MaineHowie for Marlborough
Greenwich, Connecticut, United States
1 review
1 of 5 stars Reviewed 13 April 2013

This hotel seems nice enough at first sight but you will quickly notice several things that make it an uncomfortable stay. You will wish you stayed at Embassy Suites down the road instead! For example: - heaters in rooms are LOUD. We chose to be cold rather than kept awake by the obnoxious sound - water pressure was awful. Like... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review
30 April 2013

Dear Sherri L, First of all, thank you very much for your recent stay at our hotel. I regret to see you did not enjoy your overall experience with us. I was happy to see the high score given for Cleanliness. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We... More

Smyrna, Tennessee, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 April 2013

I enjoyed my stay. It might have been more because of the picturesque location than the hotel but I still enjoyed it. The property is fine. It seemed a little pricy but that may be just the going rate for the area. I was not impressed with the buffet breakfast at all. It was about like a medium quality free... More

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Newark, Delaware
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 March 2013

A co-worker and I stayed here for 1 night. Prior to arrival I called and asked if I could send a box of product to the hotel to see if they would hold it for me. The lady at the front desk was very helpful and directed me how to mark the package. Upon arrival we were greeted very friendly... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review
13 March 2013

Dear Platinum Guest! Thank you so much for the great comments regarding your last stay. We truly appreciate every time you make the decision to stay with us over the many options in the area and we share your comments with our staff to make sure they know that you noticed the little things. I will make sure we adjust... More

Nashville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 February 2013

I recently stayed at this hotel and it was a great experience. Hotel was extremely clean and every employee was efficient from check-in to check-out. I had a great interaction with Coley Wall in the Food and Beverage Department. You have a great staff and it was an awesome stay! I am new to traveling for business and I will... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review
13 March 2013

Dear Tim P, Thank you! It is always wonderful to read guest reviews that mention our employees and managers by name; Coley has been a major asset to our hotel for many years and I know he appreciates your comments! We pride ourselves with offering great service to everyone and we are happy you enjoyed your stay! Safe Travels! Ms.... More

MA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 January 2013

Stayed here with a group of people. Some of the problems were that the heater in the room was very loud and made it impossible to sleep, the woman at the front desk was not people friendly, the potato skins were overcooked and terrible, and the pool was freezing as was most of the downstairs. The good points were that... More

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Frinton-On-Sea, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 January 2013

Stayed here in Oct 2012 for business, arrived late one night to find bar closed, no food or drink available and nowhere local to get anything either. The room is pretty standard for a US room. The hotel is out of the way of everything, so you must have your own transport.

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San Antonio de Belen, Heredia, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 December 2012

There is no better place to stay around the Marlborough/Hudson area. This hotel is very nice and convenient, the rooms are very well equipped with all you need for a calm/relaxing stay. The restaurant is very good with different type of food choices/beers to relax after a busy day of work. The swimming pool area is also very nice. The... More

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Huntsville, Alabama
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 14 December 2012

This is a decent property but I'm not looking for decent. It'll do, just like a saltine will if you're really hungry. Kudos to the friendly staff. I do appreciate that and the place was clean. I can't ask more of the staff. I want coffee! You don't realize what you really want until you don't have it. Coffee was... More

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GM265, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review
16 December 2012

Dear Guest, Thank you for your honest review! It is apparent that we have work to do before we can earn your continued loyalty, but we can appreciate that, and certainly can appreciate your thoughtful comments regarding our friendly staff and property cleanliness! In many cases, these are the two areas many of our competitors get wrong so we are... More

 
 
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Additional Information about Holiday Inn Hotel & Suites Marlboro

Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn
Address: 265 Lakeside Avenue, Marlborough, MA 01752
Phone Number:
Region: United States > Massachusetts > Marlborough
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Marlborough
Price range (per night): S$141 - 232
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 
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Holiday Inn Hotel & Suites Marlboro
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