Darn, I guess I missed the strange guy in the lobby telling people to look into the camera. :) Now that would have been entertaining! Outside of the construction upgrade going on now (that's the reason for the dirty elevators) this is good Hampton property. The front desk staff was super friendly, the room did seem smaller than average but... More

The staff was SO rude, I was stunned. I've always stayed at Hampton Inn's and had been treated with A-1 service. Not here. Also, there was a strange man walking around the lobby putting his arm around people and telling them to look into the camera. I thought I was in the Twilight Zone or One Flew Over The Cuckoo's... More

My two sons (ages 9 and 11) and I stayed this past Saturday to visit Old Sturbridge Village. The hotel was undergoing renovations, but there was a sign on the front door to be aware of that. There were areas where tile and baseboard was missing, but no construction debris and no dirt from the work anywhere. We were early... More

Harry, "the manager", is never there. He hides like a snake. Even during Brimfield week their main event of the year. Ash is cute and sweet but she can't really help you if you have a problem. The assistant manager is just rude and does not care to help. He asked me to go somewhere else when I presented him... More

We were staying for a college graduation in worcester. I called a week before our stay to cancel our reservation because i found a cheaper room at another hampton inn closer to campus. I was told the cancellation policy was 2 weeks & i would have to pay the full price. Upon checkin the desk staff was completely rude &... More

We were on a delayed start from PA to ME and usually stayed at the Days Inn in Sturbridge but unfortunately it was leveled by a tornado since our last stay there. The staff at Hampton Inn were so helpful in getting us a room at a reasonable rate. It was nice, clean and the following morning we had a... More

My wife and I had to attend a memorial service in a nearby town and several of us booked rooms at the Hampton Inn in Sturbridge. I have almost always been happy with Hampton Inns and this one was not an exception. The room was clean, comfortable, and quiet. The parking lot is a little quirky and the breakfast lounge... More

We stayed here for a romantic getaway weekend. We had a king room. It was of average size for a king room. Big screened TV was nice and bathroom was huge and love those curved out shower curtains, I'm one of those people who hate when the curtain touches them. Am I the only one like that?! Anyway, lots of... More

My friend and I had traveled to a wedding in Boston and our hotel there was so awful we decided to drive out of the city for a bit and find a better hotel. We called on from on the road and the staff was very helpful. We stayed in a 2 queen bed room and the beds were wonderfully... More