Shower pressure was exceptional, toilet seat should have long ago been removed and scrubbed of built up dirt/scum around bolts. Room needed a thorough scrubbing, especially telephone which was layered with built up grime. Curtains were stapled to backboard in the open position so they could not be closed at night to block the light from parking lot lamp poles.... More

I was nervous after I booked the room from reading the reviews. The room I stayed in did not have any issues listed by previous travelers. We went to Sturbridge Village and stayed the evening even though we don't live that far because the value was so good. I figured if it was that bad we could always leave. The... More

Nothing else was available in the area so my husband decided to book with Quality Inn, Very disappointed, the room did not seem very clean, there was a stain on the rug near the bed. In the bathroom the sink was clogged. My husband informed the front desk about the problem, but no one ever bothered to come and fix... More

We usually stay at the Comfort Inn in Sturbridge and have always been very happy. It was full so we opted for the Quality Inn. We checked in at 4:30 and the desk clerk fought with us because the room that we had written confirmation for and reserved 2 1/2 months in advance, was not available. Our room had a... More

Elevators soooo slow. We reserved a "non-smoking king bed and were first put in a "smoking w/two "not quite" full beds. Dottie was nice enough to switch us to the 2ND floor to a non-smoking room but we still didn't get the king we had requested. Not a huge issue. Most of the channels were very fuzzy. The toilet seat... More

This hotel was "cheap" and you get what you pay for. If you're just looking for a place to sleep, then so be it. Here were my grievances: As soon as we walked into the room, the rug smelled bad. It was "uncluttered", but dirty - from the shower and shower curtain to the socks left in the top drawer.... More

We were on our way to Yale university and decieded to stop by for the weekend. Unlike other reviewers, we had a good experience. It is centrally located between Boston and Yale, very easy to get to from the highway and the staff was courteous and helpful. The room was decent and even had a heat lamp. No problems with... More

I start believing that it's now impossible to get a nice decent hotel in New England under $100 a night... I think going directly through Choices Hotels is also not the best option either :-( Anyway... Here's my inputs: old hotel with not so comfortable bed, bad Internet, nice hd tv but bad remote (can't plug USB key or lap... More

Like other reviewers, we were making a trip to the Brimfield Antiques show. Our friends had booked 2 rooms several months ago and the rate was not inexpensive. We had called ahead to see if the room would have a refrigerator and we were told it did not. When we arrived, there was a refrigerator and microwave. There were 2... More