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All 18 West Springfield hotels »

Regency Inn and Suites West Springfield

21 Baldwin St, West Springfield, MA 01089
Hotel amenities
Regency Inn and Suites West Springfield
2.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    3
    2
    3
    9
Date Rating
1 review
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 27 May 2012 NEW via mobile

Outside looked bad had a bad feign when pulled in the parking lot!! But thought can't judge a book by the cover upon entering father sleeping on couch in lobby!! Immediately asked if not satisfied could I get a refund because had reserved online and this dump was not what there web site looked like must have cropped pictures!!! Ended... More

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ny
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 February 2012

My wife and I were returning to upstate NY from a weekend in Boston. We wanted to find a place just to sleep for the night that had a jaccuzi. The girl at the Hilton desk recommended this gem(thanks). Place is very old and run down. Walls are like paper, we were woke twice by the neighbors dog barking(12:15am& 2:30am).... More

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Columbia, New Jersey, United States
1 review
1 of 5 stars Reviewed 1 February 2012

We stayed here the previous weekend for the Amherst Model Railroad show. Our stay was 2 nights. When we checked in Friday evening we noticed the room was unusually warm (the weather was quite mild for Jan in MA). No thermostat was found! The only way to cool the room was a box fan! Our room opened up to the... More

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Vermont
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 12 November 2011

I arrived with a large group for the Equine Affair at the Big E Nov. 10-12. Positives: Location makes it possible to just walk over to the Big E. Owners appear to be sincerely nice people. Owner fixed a problem with the sheets immediately when brought to her attention. Negatives: Hotel is VERY run down, and yes the car port... More

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Manchester, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

this place is disgusting and their service is terrible!!! they openly store old furniture and scrap metal in a carport where you park your cars. i made a reservation a month in advance and drove 3 hours to get there . i called a ton of hotels asking them all if they have a room or suite bg enough for... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 September 2011

This was my first experience with a smaller, homier type of motel. My secretary usually books me into large well-known hotels for 3 weeks. I come here for business at the Big E every single year, but I never realized this operation even existed. It is a great place directly across from the entrance I had to get in which... More

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1 review
3 of 5 stars Reviewed 14 September 2011 via mobile

I was reluctant when I booked my room after only my online information - but I can honestly say my room was clean and large. The hotel may be family run giving it more of a B and B feel. The pool looks clean and cared for. The furnishings are humble - but you are getting a deal; very clean... More

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San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 September 2011

I have to say, I'm quite surprised by a few of these reviews. My experience has been completely different. I booked this fabulous place after checking the Six Flags site. My kids and I were looking forward to enjoying a long stay in a place with an indoor pool and it absolutely met our expectations. The location is absolutely perfect!... More

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Scott Depot, West Virginia
1 review
3 of 5 stars Reviewed 11 September 2011

Was led to believe there were only four rooms left when reservation was made for the Brimfield show. I think we were the only people there the first night. No breakfast out the next morning but my husband saw the desk clerk smelling some milk later on in the day. Had reservation for 5 nights and only stayed three. (They... More

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Providence, Rhode Island
1 review
2 of 5 stars Reviewed 5 September 2011

We were going to six flags for a couple of days and were looking at all the reviews for all the reasonably priced hotels in the area. BUT since each hotel's reviews are so good or so bad it was impossible to make a decent decision. the first night we stayed at the comfort inn, in a room with a... More

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Additional Information about Regency Inn and Suites West Springfield

  • Regency West Springfield
Address: 21 Baldwin St, West Springfield, MA 01089
Price range (per night):* S$76 - 82

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Regency Inn and Suites West Springfield
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