We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 West Springfield hotels »

Residence Inn West Springfield

3.0 of 5
64 Border Way, West Springfield, MA 01089
Hotel amenities
Special offer
Earn Up to 3 FREE Nights
Residence Inn West Springfield
4.0 of 5 stars 53 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

53 reviews from our community

    Trip type
Traveller rating
    17
    21
    7
    4
    4
Date Rating
Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 22 May 2012

We must have stayed at another hotel masquerading under this name, because we can't understand why everyone loved it so much. We were there for 3 nights for a graduation weekend and the only two positives were the staff, which was unfailingly friendly, anxious to please and effective in fixing all the many things that went wrong, and the breakfasts,... More

Was this review helpful? Yes
Halifax, Massachusetts
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 17 May 2012 via mobile

My partner and I had to stay here because there was black mold found in her apartment. She has 5 children and we were able to get the 2 bdrm with a kitchenette for a very reasonable price for three nights. We left for the weekend and came back on Monday for a week long stay. They were able to... More

Was this review helpful? Yes
Woodstock, Vermont
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012

We have been staying at this particular Residence Inn 3 times a year for 4 days at a time for a number of years. We have found the staff, rooms and overall atmosphere great. We have early hours when we stay there and the staff has always granted our room request so that are comings and goings don't bother other... More

Was this review helpful? Yes
Weston, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2012

We had a really great stay at this Residence Inn! My husband and kids went in to the front desk and I followed a little while later to find my 5 year old had gotten her finger slammed in the front door. Tina at the front desk got her ice and gave the kids goody bags, which made things all... More

Was this review helpful? Yes
See 2 more reviews by Lyn M for West Springfield
New Jersey, USA
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 14 May 2012

I started off badly with this place because there is absolutely no sign at all at the road indicating that it is tucked down a tiny side street off route 5, so it is very hard to find. As for the hotel itself, we got a one bedroom suite for us (a couple) and our teen daughter. The bedroom was... More

Was this review helpful? Yes
Boston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012

Traveled with 2 kids glad we had picked 2 bed suite with fireplace. Very nice rooms, clean, extremely friendly staff, kids friendly pool, decent breakfast. Really impressed with cleanness of the rooms. They do great job. Young man on front desk is very pleasant. Would stay again at this hotel!

Was this review helpful? Yes
Portland, Maine
Senior Contributor
28 reviews 28 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

We had a pleasant stay at the Residence Inn in W. Springfield. Our room was a one bedroom queen. -- The bedroom itself was very small ... but adequate for sleep. The living area was fine. This was typical of a Residence in as far as the full kitchen...etc. It was clean and adequately stocked with plates/silverware...etc. Full size coffee... More

Was this review helpful? Yes
Massachusetts
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

My husband and I travel frequently and often stay at Residence Inn locations as they are pet friendly. We have stayed at this particular location previously and also had reservations booked later this month. However after this weekend, those reservations have been cancelled. I do want to note that the room was very clean and the staff was extremely welcoming... More

Was this review helpful? Yes
Deerfield, Massachusetts
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

Have stayed here myself several times, and also have had family stay when I was out of room at home. Love the location, right off the highway and all the amenities. Residence Inns seem to be very consistent and I try to stay at them whenever on the road - Asheville, NC and more! Thanks for a clean, well run... More

Was this review helpful? Yes
See 2 more reviews by Leigh166 for West Springfield
Springfield, Massachusetts
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

Stayed here for two nights the first week of March and the hotel, the staff, and the room were great. The staff make you feel right at home and I loved the way the room is set up like a studio. There was a well maintained indoor pool and hot tub. I enjoyed the fresh cookies and coffee when I... More

Was this review helpful? Yes

Travellers who viewed Residence Inn West Springfield also viewed

Hampton Inn West Springfield
4 of 5 stars 81 Reviews
West Springfield, MA
Show Prices ABS:HotelCheckRates-d94001?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Candlewood Suites
4 of 5 stars 58 Reviews
West Springfield, MA
Show Prices ABS:HotelCheckRates-d256896?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Red Carpet Inn West Springfield
4 of 5 stars 30 Reviews
West Springfield, MA
Show Prices ABS:HotelCheckRates-d249603?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 18 hotels in West Springfield, ranked by popularity »

Been to Residence Inn West Springfield? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn West Springfield

  • Marriott West Springfield
  • West Springfield Residence Inn
  • West Springfield Marriott
Address: 64 Border Way, West Springfield, MA 01089
Price range (per night):* S$216 - 280

Owners: What's your side of the story?

If you own or manage Residence Inn West Springfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn West Springfield
Show the lowest price for this hotel (from our partners)
Show Prices