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Red Roof Inn West Springfield

2.0 of 5
1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Hotel amenities
Red Roof Inn West Springfield
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    7
    22
    7
    6
    3
Date Rating
1 review
5 of 5 stars Reviewed 4 May 2012 via mobile

This Inn was recently renovated. It was very clean and nicely decorated. Our four legged baby was welcome at no extra charge. The staff was pleasant and helpful. We enjoyed our first experience so much we became Redicard members.

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Bridgeport, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

Nicely renovated motel, needs work on the outside but the rooms are clean and updated inside. Great for a night and cheap.I booked online at redroof.com and got a great rate for the one night. Modern decor room with king size bed, flat screen tv, microwave, free wi-fi and coffeemaker. We checked in late int he evening and were surprised... More

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Bothell, Washington
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 April 2012

We chose the Red Roof Inn as our base for traveling around the west Massachusetts area. When we arrived, we were a little leery. The area is somewhat industrial looking and the exterior looks rather old with access all from the outside. However once we entered the room we were pleasantly surprised. The room looks as if it had been... More

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Round Pond, Maine
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 April 2012

Stayed at this Red Roof on a trip home from Florida. Staff was pleasant, room was large and clean. Fridge, microwave, flat screen tv, free wi-fi....everything you could possiblly need! Have stayed here on multiple occasions and will stay again.

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Springfield
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

We came back late one night from visiting family in NY only to realize that we were locked out of our home. Locksmith at that hour? Very pricey & long wait. So we went up the street from our home to a motel where it almost seemed that the lobby attendant did not want us to stay there. She was... More

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Warrenton, Virginia
Top Contributor
59 reviews 59 reviews
Reviews in 27 cities Reviews in 27 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 March 2012
2
people found this review helpful

If you want a full service Marriott / Hilton - then stay at one (btw I am a Marriott Platinum member). We checked in on Saturday with no events at all room was nice with a large LCD and a small refrigerator / microwave (think we got a superior room or something) and there was a big desk where I... More

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Springfield, Massachusetts
1 review
4 of 5 stars Reviewed 16 March 2012

Herd from a friend who had stayed here so I went after my house had a bad hot water heater that left my cellar flooded, I stayed here was very nice, the renotions looked great.

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Ocean, NJ
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 January 2012

We needed a place to stay overnight on our return drive from Vermont to NJ. This was in the middle of fall season and every hotel in this region was expensive. This was relatively cheap. The rooms were very untidy. The worst part was the mattress and pillow. It was stinking :-( Better avoided unless you have no other option.

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Joseph Martin, Manager at Red Roof Inn West Springfield, responded to this review
8 February 2012

Dear Valued Guest; I am very sorry that your stay did not meet your expectations. I am happy to report that since the fall our hotel has become 100 percent smoke free and all of our rooms are currently undergoing a full renovation. We hope that you will give us a chance to better serve you in your future travel... More

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Port Hope, Ontario
Senior Reviewer
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7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 December 2011

Spent one night here enroute to Cape Cod. Good rate at $67 for the night, we had asked for a ground floor room due to having a pet and wanting to unload some boxes to store safely overnight. The front desk staff accommodated us with a room that was probably bigger than most due to the fact it was designed... More

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PA
Senior Contributor
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12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 December 2011

I had to be in Springfield after the October snowstorm, and my original hotel lost it's power the morning of my arrival. Red Roof had room for me! My room was clean, bed was comfortable. When soap/shampoo was missing, it was cheerfully provided. They were especially accommodating when I learned, at the last minute, that I needed to stay another... More

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Additional Information about Red Roof Inn West Springfield

  • West Springfield Red Roof Inn
Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Price range (per night):* S$77 - 118

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Red Roof Inn West Springfield
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