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All 18 West Springfield hotels »

Candlewood Suites

2.0 of 5
572 Riverdale St, West Springfield, MA 01089
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Candlewood Suites
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    25
    15
    5
    6
    7
Date Rating
Franklin, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We just got home from a weekend at this hotel (in town for a college graduation). There were seven of us, so we had two rooms, which my husband booked through the Candlewood Suites website (confirmation emails in hand). If we had only had one room, our experience would have been okay. However, that other room spoiled everything. What a... More

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Worcester, Massachusetts
1 review
2 of 5 stars Reviewed 14 May 2012

Dirt on most surfaces, and lack of maid service make this not worth the $$. And to top it off, it's more expensive than the non-chain hotels all over Rte 5 in West Springfield. I didn't think my bill was right, and met a stone wall when i asked about it. It's better to visit the privately owned motels/hotels than... More

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Boston
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

I stayed here twice this year, but because of problems, next week I'll be going to a different hotel. I'll list the pros/cons Pros good gym, with dumbells and a Nautilis machine Clean and newish sheets (although a polyester blend) Kitchen is complete with pots, tupperware Hotel appears to be a newer build or renovation Cons Error on my bill,... More

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 17 April 2012

I stayed for a week with my family and we loved this hotel! The staff was very helpful and the full kitchen made it easy for us to prepare a nice dinner away from home for our children. The kids had a blast being able to swim in the indoor pool even though it was quite chilly outside still. We... More

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newton
1 review
5 of 5 stars Reviewed 10 April 2012

I stayed a few weeks ago and i was pleasntly supprised with the facility, staff, overall experience. I was visiting family in the area, and stayed for a long weekend, even with the hotel packed, it was still a nice place to stay. I arrived late in the evening and the parking lot was light up and free. the full... More

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Somerville, Massachusetts
1 review
5 of 5 stars Reviewed 24 March 2012

Dustyn was great and was very knowledgeable about the facilitiy. We actually came from another hotel seeking a better room and he was able to help us out. He really took care of us!

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East Greenbush, New York
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 March 2012
2
people found this review helpful

I traveled to Springfield for the MAAC Basketball tournament in March 2012 and booked Candlewood at the last minute because all the hotels in downtown Springfield were completely full. The hotel is on a busy route and the exterior and lobby were not impressive. Upon entering, I was sure we would not have a good stay. But that thought quickly... More

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West Springfield
1 review
5 of 5 stars Reviewed 4 March 2012

A perfect location for my business. The staff (Dustin) could not have been more helpful. He was professional, friendly, curteous and knew his job very well. I will definitely stay here again.

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Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 4 March 2012

During my relocation process, I stayed at this hotel. The hotel was clean and the staff was very friendly, especially Dustyn. I enjoyed my stay and would come back.

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Troy, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 February 2012
2
people found this review helpful

I am not one to write reviews for hotels but while my granddaughter was a patient at Shriner's Hospital my family and I recently stayed at Candlewood Suites in Springfield Mass. I found the hotel to be clean and very reasonable. There was a convenient "cupboard" right next to our rooms, where our two 11 yr old grandsons could go... More

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Additional Information about Candlewood Suites

  • Candlewood Suites West Springfield
  • Candlewood West Springfield
  • West Springfield Candlewood
  • West Springfield Candlewood Suites
Address: 572 Riverdale St, West Springfield, MA 01089
Price range (per night):* S$142 - 200

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