I was at this hotel for a conference. The staff that checked us in was kind and helpful. We ate in the dining room that evening and the food was quite good. However, what really stood out was the desk staff and Guest Service Supervisor, Christine, who was on duty that afternoon and evening. I was not feeling well that... More

I'm working in the area and spent 40 or more weeks at this property. Rooms are good to very good. The wifi seems to have improved greatly over the last several months. You have to disable the in-house entertainment system and bring your own universal remote if you wish to use the HDMI ports. Never got a chance to use... More

I stayed there 5 days for business. The bottom line is the great service. After checking in I went back and requested an ultra quiet room. They searched and got me one. The room is ordinary and of modest size, but is clean with good sleep quality. The bathroom is a bit small, but reasonable. For those hotels out of... More

Stay at the Embassy Suites in Marlboro instead. Only $20 more and well worth it!! Room service was good, but items in room were not replenished. The shower is ridiculous. Narrow tub, hand-held shower head, mysterious faucets - looks like the entire hotel was renovated except for the showers. Had a painful printing experience. There was a card in my... More

My husband and i, don't review anything but after the terrible experience in that hotel, we decided to do it. 1. ROOM: We reserved for a King room and when we arrived they were no available room but we did not know that, until we were in the room with two fulls beds and with the DISGUSTING SURPRISE THAT ONE... More

Clean, quiet, comfortable, great soaps in the room, extremely nice breakfast (although I don't think it is complementary unless you buy a package), convenient location, good (small) fitness room with TVs on all the equipment.

The DoubleTree in Westborough charges very high amounts for AV services. ($50/day to plug into the wall outlet) etc. With screen and marker tablet my charges were over $150/day. This is outrageous!! Additionally, they charge $9.95/day for WiFi. Any other hotel I've ever stayed at offers WiFi free. Don't go there.

While the hotel is big and beautiful, why on Earth would they charge extra for wi-fi? The location and cleanliness was very good, room was very comfortable. There is a decent restaurant inside the hotel for convenience. Staff are very nice. But we need to pay for wi-fi inour room. We were told that we could get it free in... More

Stayed here with my girlfriend who was running in the (tragic) Boston Marathon 2013. Out of all our recent travels and stays in the US and Canada in similar hotels, we were extremely pleased with this DoubleTree. The reception was very welcoming - very professional but not overly stiff like in some hotels - we were made feel very welcomed... More