I am a Marriott Platinum Elite and requested a room upgrade . . . upgraded rooms were available when I checked in late at 10 p.m., but this Residence Inn believes an upgrade is a "high floor" room ---- I have stayed in numerous Residence Inns recently and have received an upgraded suite each time . . . this hotel... More

Poorly managed...customers/guests don't matter...we have stayed in Marriot properties for over 17 years, never had a complaint...always wonderful service....this property is an anomaly...poor food, inappropriate behaviour of management...no integrity

I stayed here on business for 2 nights. Nothing was very special about it, in fact it could use a little renovation to update it. My room was clean and everything was in working order. I had coworkers in my room for a 2 hour meeting and it was comfortable. Breakfast was very good - scrambled eggs, sausage, potatoes with... More

We stayed at this hotel and took advantage of the discounts. It made the trip to Shrewsbury easy and pleasant. The great surprise was the fact that they cleaned the windows of the car after the snow storm and provided gloves and ponchos for the weather. This was an unexpected surprise and very thoughtful.

Stayed 10/18-10/21 with my boyfriend while visiting family. Stayed in a one bedroom suite. The room was nice, tastefully decorated and clean. Housekeeping always did a great job with our room, never had to ask for extra towels and the room was always cleaned while we were out. Staff is also very friendly. However, there were still some issues. I... More

Stayed here for 2 weeks in 2 stints. first stay the room was in the 2nd floor and it was good and clean. 2nd stint, was given a room in the ground floor. It was not great. Smell was not good and also the bathroom was not clean enough. Front desk staff was friendly

Had to be in Boston on business for 8 weeks and stayed in a two room suite. Clean and comfortable for such an extended visit. Staff was friendly and very accommodating. Couldn't have asked for a better "home away from home".

We stayed at this hotel on a weekend outlet mall shopping trip, essentially passing through after spending the day at the Wrentham Outlet Mall, and it served our needs well. It’s just a short drive north from the mall and is situated far enough from the interstate to be quiet – in fact, it is situated fairly far off on... More

Nice and quiet, away from the interstate helps lift this hotel above the norm. The grounds are set back from the state road as well. This makes for a quiet stay but easy to get around from. Breakfast is included and it's the usual bagels and Muslims with a waffle machine. Nothing special but also nothing wrong, it gets you... More