The Red Roof Inn at Woburn, MA is an outstanding, ultra clean hotel and has friendly professional staff! The General Manager, Rhonda See, really knows how to recruit the right employees, manage her staff and run an efficient hotel! The Front Desk Staff are helpful, make you feel welcomed and are friendly yet professional. The rooms are large, very clean...
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I had stayed at this Inn a year ago and had a really bad experience. I needed somewhere to stay and was not happy that this was my only choice. But to my surprise, it was great!! I could see all the great changes and was happy with the staff. I was really surprised that the front office manager, Kelly...
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Dear Jennifer F,
Thank you for posting a review about your experience with our hotel here in Woburn location. We are very pleased to hear that we were able to change your mind about our location. . I am so happy to hear you received excellent treatment from the staff here and I will be sure to share these kind...
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Great Red Roof here in Woburn MA. Close to everything. Comfy clean rooms. Nice hotel staff! Great breakfast.
Dear Jenwalti,
Thanks for staying with us and for taking the time to write this review. I am glad to hear the rooms were clean, comfortable. We are also very pleased to hear that you enjoyed your accommodations and that we were able to make you feel welcome and comfortable during your stay. I do hope we have the opportunity...
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I recenyly stayed at Red Roof Inn, in Woburn Massachusetts for a business trip. It was my first stay at a Red Roof, and I did not know what to expect.
First off, whenever you pay half the price for any service than a particular industry mandates, you automatically equate the prices to the quality of service or care you...
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Dear Reka_12,
Thanks for staying with us and for taking the time to review us. I am so happy to hear you received excellent treatment from the staff here and I will be sure to share these kind comments with them as well. We always do our best to help guests feel welcomed while they are away from home in...
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I live in Haverhill Ma and I have stayed at this hotel several times.I have worked in Woburn for the last 15 years and the weather over the years sometimes can be very challenging , so I choose to stay for the nite.Your employees are very curtious. Most of the time I deal with the same people and they are...
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Thank so much for staying with us and for sharing your experience online with others. I am so happy to hear you are a loyal guest here and look forward to continuing to welcome you back here. I am glad to hear the service was great, we do our best to make everyone feel welcome and important and I will...
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Rooms are basic, but not updated. Low mattresses, not deluxe. Big crack in bathroom sink. Wood grain bathroom floor looked out of place. Newer flat screen television. Free wifi and free continental breakfast. Large swimming pool, a bit cool for winter. No whirlpool. Close to restaurants, shopping and highway.
Dear Pleasuretraveler,
I would like to say thank you for taking the time to write a review on our hotel. Yes we do have a large swimming pool I’m sorry that you felt it was a bit cool for the winter. Hope to see you again!
Thank You,
Rhonda See-General Manager
Red Roof Inn #238
Woburn, MA 01801
781-935-7110
i0238@redroof.com
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Mark was working at the front desk and he was extremely nice and very helpful. I would recommend this hotel to anyone. They have outstanding customer service. :)
Dear Kristen6791,
I would like to take the time to say thank you for taking time out of your day to write a great review. I am glad to hear that Mark was nice and very helpful. I will be sure to share this with him. I am glad to hear the service was great, we do our best to...
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This must be our 7th or 8th visit to this Inn. It's in great location for visiting Boston and particularly the IMAX at Jordan's. The staff are extremely helpful, happy and friendly. Rooms are clean and bright and best of all, we can take our dog at no extra cost.
Dear SugarbabeVermont,
I would like to take the time to say thank you for the great review. I am so happy to hear you have stayed with us many times in the past. I am glad to hear the service was great, we do our best to make everyone feel welcome and important and I will be sure to share...
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For the price and location this hotel is pretty good. I haven't had too many issues here and I have stayed there a few times. I want to thank Jennifer because she is so kind and makes it comfortable. No matter what happens she always makes it so I want to come back, even if there is an issue she...
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Dear Michele F,
Thank you for the great review! It means a lot to our staff when our efforts are recognized. I am thrilled to read that the best part of your stay was due to extraordinary customer service. We post all of our reviews for the staff to see and your feedback is appreciated. I hope we have the...
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I came here a week ago and I was not impressed the room was not to well taken care ie...sox in the bed, the toilet did not flush, the remote to the television did not work. This week the experience was completely different, the lady at the front Desk was named Jennifer, she was polite kind and helpful when it...
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Dear Derrick M,
Thank you for the great review! I am glad that we were able to change your impression from the first time you came. I am glad we were able to offer you a nice room at a nice price and that you found us clean and to have great service. It means a lot to our staff...
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