Quality Inn & Suites Worcester (MA): See 31 Hotel Reviews and 14 Photos

Also Known As:: Quality Inn & Suites Worcester Hotel Worcester; Quality Inn & Suites Worcester Hotel; Quality Inn And Suites Worcester; Quality Inn Worcester; Quality Inn Hotel Worcester; Worcester Quality Inn

Address: 50 Oriol Drive, Worcester, MA 01605

Phone Number:

Region: United States > Massachusetts > Worcester

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #6 of 7 hotels in Worcester

Price range (per night): S$139 - 174

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Choice Hotels, Hotels.com, Booking.com, Cheap Tickets, Venere, Agoda, Priceline and Tingo so you can book your Quality Inn & Suites Worcester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Light_Traveler1551

Latrobe, Pennsylvania

1 review

“Quality customer service”

Reviewed 8 June 2013

I found my stay at this hotel to be satisfactory in physical amenities and excellent in customer service. I was in Worcester for a conference with my group. The location was quite convenient since it was about two miles from the conference. Confusion over billing was swiftly resolved and any questions I had were swiftly answered by the staff. The... More

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Dear Light_Traveler1551: Thank you for taking the time to share your kind thoughts on Tripadvisor regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More

Andrew H

Portland, Maine

“What a great team!”

I was very fortunate in finding this hotel as it strove to work for me and my field work needs. A cheerfully effective staff again and again made me feel at home and accommodated my scheduling needs. Very clean rooms with some nice flourishes done by housekeeping lifted my spirits. The power breakfasts carried me well into demanding days. I... More

Dear Andrew H: We would like to thank you for taking the time to complete the Tripadvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More

SussexMedic

Delaware

Reviewer

5 reviews

Reviews in 5 cities

1 helpful vote

“My wife stepped on a crack pipe in our room.”

Reviewed 20 May 2013

Where to start... We didn't have a choice in hotels since we were staying with a large group. The AC barely worked and the room stayed warm. The shower in our handicapped accessible bathroom had a handheld showerhead that was just hanging because there was no fixture to hold it. Someone else in our group had a missing smoke detector... More

Greetings SussesMedic: Thank you for your review of our property. Reviews positive or negative are very important feedback to the management and staff at our hotel. I will go ahead and review this matter with our Housekeeping Manager , Front desk team and Engineering team to ensure that we do not have a repeat of these issues. I would like... More

Hooper13

St. Petersburg, Florida

“3rd floor room and no elevator?!?”

Reviewed 19 May 2013

Asked me if I minded a third floor room and I said no problem. Got my room key, went to the car and got my luggage and then asked where is the elevator. "We don't have one." Is it even LEGAL to have no elevator in a 3-story hotel? After much arguing I finally got a first floor room -... More

See 4 more reviews by Hooper13 for Worcester

Greetings: Thank you for detailed review of your recent stay at our hotel. I have gone ahead and shared your comments with the members of our front desk and housekeeping team and we will follow up with your comments in detail to ensure that these issues are not repeated during your next stay with us. I would like to discuss... More

wynnsts

4 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“This is on the lower end of a Quality Inn!”

Reviewed 1 May 2013

This hotel seems to be trying to convert from a Quality Inn to a Suburban Extended Stay. Water hardly drains from tub, furniture is antique motel quality, which shows many battle scars and sets near a clinic with guard s in the parking lot. Please don't waste $100 plus dollars on this property. I spend appx 300 nights annually in... More

Dear Wynnsts: Thank you for taking the time to comment. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We have two different brands in our property, one is the Quality Inn & Suites and the other,... More

melanie s

Worcester, Massachusetts

“CUSTOMER SERVICE”

Reviewed 30 April 2013

We actually stayed at the Surburban Inn that shares a builing with Quality Inn, the staff at both desks were very helpful and courteous. The rooms were very spacious and clean. Overall, I would recommend this place for short or long term stays.

Dear Melanie: Thank you for taking the time to compliment our hotel on Tripadvisor. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More

Ms Patty

Connecticut

Contributor

19 reviews

19 hotel reviews

Reviews in 15 cities

50 helpful votes

“Will Not Return”

Reviewed 23 March 2013

If all you care about is a great bed with clean sheets and fluffy pillows, and friendly helpful front desk clerks, this is the place for you! Had a great night's sleep in spite of slamming doors from other guests. If you have allergies, however, stay away. The stench of smoke in the hallways is almost overwhelming. Cigarette butts litter... More

See 2 more reviews by Ms Patty for Worcester

Greetings Ms. Patty: Thank you very much for the compliments you have given and concerns you have raised during your stay at the QI. The entire team is very happy to hear that you had a great night sleep and that they could serve you. We are working very hard to eliminate all the issues you experienced by motivating guest... More

Beth G

Knoxville, Tennessee

2 reviews

Reviews in 2 cities

2 helpful votes

“Very Dissappointed”

Reviewed 10 January 2013

I am sad to say I will not be returning to this hotel I have been going there for about 3 years and have watched it go through changes. Last year at this time the hotel was great I'm really not sure what happened. Cleanliness has gone done the tubes, Front Desk Agents were dull and drab. Although a few... More

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Dear Beth: First and foremost, I do extend my apology for the inconvenience caused. I am very sorry to hear your thoughts on your recent stay with us. We have gone through a major transition in regards to renovation and exceptional services from staff so we are saddened to hear your feedback. I would be very grateful if you could... More

David H

Springfield, Virginia

“Home to see the family! Thanks Quality Inn and Suites!”

Reviewed 29 December 2012

My wife and daughters stayed there for five nights and me and the boys stayed with my dad. The girls stayed there because we have a bulldog and she couldn't stay with dad. The motel allows pets which was great for Ms. Lily! The staff was super friendly and accommodating, especially Kerri upon check-in and Jen at checkout. The hotel... More

Greetings David: Thank you for your wonderful review of our property. Our staff takes pride in providing exceptional service with friendly behavior and we definitely feel rewarded and encouraged by such positive reviews. I will go ahead and share your reviews with our staff. We hope to see you again during your next visit to Worcester! Tanner Tin Sales Manager More

cavaliermom

13 reviews

Reviews in 9 cities

11 helpful votes

“Budget hotel, friendly staff, adequate accommodations”

Reviewed 26 December 2012

We needed a handicap accessible room in a dog-friendly hotel and this fit the bill. The hotel is older, very basic (not even Kleenex in the room), but clean and it was easy to set the room temp to exactly what we wanted (not always easy in some hotels). The staff was friendly, the breakfast OK. It's convenient to the... More

Dear cavaliermom: Thank you for choosing to stay with us and leaving us with a great comment. We are delighted to hear that our hotel could accommodate you with your specific rooming needs. We are a proud pet-friendly hotel in Worcester and our goal has been to provide clean, comfortable, and affordable accommodation together with exceptional services from all of... More

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Quality Inn & Suites Worcester Reviews

Quality Inn & Suites Worcester

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