While the property itself was lovely and very much enjoyed the staff was an unprofessional nightmare. Upon check in I decided to pay in cash and asked it my credit card on file would be charged or authorized. I was told it would not be. This turned out to be a lie as my card was authorized twice - the... More

The hotel team at Scenic Hill has customer service focus. They serve with happiness, even to make sure I was able to connect my computer to their WIFI, and that I apply for a corporate rate hotel card. Thank you Scenic Hill team! You made my stay very enjoyable.

The hotel was nice and clean. Their breakfast lacked a little something, I know it's a Best Western, but you can only live so many days on waffles. Our room was nice and clean, as was the rest of the hotel. The pool area was beautifully decorated. I found the lack of food delievery annoying because after a long day... More

Stayed there last weekend while skiing at Crystal Mtn. Room was very clean and comfortable with pleasant staff. Breakfast had everything you would need. Was disappointed the hot tub was not working (parts were on order) and noted this in a query I received from BW. Surprisingly the very next day received a response from the manager appologizing and stating... More

A nice clean place to stay with friendly people. Reasonable rates. It would have been nice to have a 2nd waffle iron especially during peak Christmas season but if that's my worse problem, I'm doing good!

The building isn't particularly striking from the hiway, but we have stayed here twice now and it is such a pleasure! Updated furnishings, beautiful comfortable beds and linens, spacious and very quiet and CLEAN. Comfortable dining area for a delicious breakfast, cozy lobby and lovely pool area...and our dog is even welcome, but there are no tell-tale signs of this... More

We love staying at this hotel because it is close to relatives and close to the towns we love to visit. The rooms are spacious and the service is wonderful. The beds are wonderful. They are comfortable and we can actually sleep! The employees are friendly and very accommodating. We will continue to stay at the Best Western Scenic Hill... More

Stayed here with family in August 2012. This is a fairly new property and by FAR the only decent place to stay in the area. The prices were a little high, but worth it in the long run. We found the staff on duty extremely helpful. In fact, she went out of her way to help us with some "situations"... More

I didn't stay at this hotel but booked my boss. I needed their W9, so I called. The lady that answered the phone does not understand what W9 was. She had to ask another person. So I was told they will fax it. The next day I still didn't receive it. I called again, 4 hours later I finally received... More