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The Westin Book Cadillac Detroit

4.0 of 5
1114 Washington Blvd., Detroit, MI 48226
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The Westin Book Cadillac Detroit
Ranked #5 of 35 hotels in Detroit
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411 reviews from our community

Traveller rating
    203
    152
    36
    14
    6
See reviews for
Families
45
 
Couples
141
 
Solo
22
 
Business
144
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glendale
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 May 2013

Really didn't know what to expect on my 1st trip to Detroit. Staying at Westins are familiar to me so figured the Book Cadillac would be a safe bet. Really have to say that I was impressed with just about everything. The room was nice size and the hallway from the door to the room made it feel like a... More

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Cleveland, Ohio
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 10 May 2013

The best light in a somewhat depressing downtown is the Westin Book Cadillac. The professional staff, the courteous valet, the helpful front desk and the pleasant environment was a tremendous treat. Then after entering my room I was blown away by the size. The bathroom is almost as big as the bedroom. I loved the new shower head which was... More

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Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review
17 May 2013

Thank you for your very kind comments. It is always wonderful for the team when they read that the service we provided a guest left such a positive impression. It's what we work to achieve every day. David W Guest Relations Manager More

Peterborough, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

Me and two other photographers were on a photo safari out to explore the good and bad of Detroit. We unanimously agreed that the only place we could start our adventure was the Book Cadillac. The story of the renovation is all over the internet so I won't bore you, but the before and after shots have to be seen... More

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NYC
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 7 May 2013

The expected Westin-quality service was apparent from the time our cab pulled up to the entrance. We were greeted warmly at each stop to our room and were pleased to see how well-appointed both the lobby and rooms are. The biggest detraction is the little things that were missing in the room - a place to hang a hand towel,... More

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Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review
17 May 2013

Thank you for providing a review of your recent stay. We are glad to read that our service and well appointed rooms were appreciated. We are however disappointed to read of some of issue you encountered. You are correct, an item such as a non-operating hallway light can leave a negative impression with a guest. Our Engineering team works hard... More

Groveland Twp., MI
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at the hotel with our children when attending the Taylor Swift concert. The location was close enough for our family to walk to Hard Rock and Ford Field, although coming back ended up in piggy-back rides after they had enough for the day. The hotel is nice, but not as nice as some Westin's we've stayed in. The... More

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See 3 more reviews by 1giginjamaica for Detroit
New Albany, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

The hotel is a downtown Detroit landmark. The rooms have been redone with a very upscale refined contemporary style. Color schemes are subdued classy with greys, warm browns and gold. this place poorsout old style class. It's close to all the sports venues and Cobo Hall. So for any sporting event this is a great home base. There is an... More

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See 2 more reviews by Edward G for Detroit
Bethesda, Maryland
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great old charm to this well-renovated old queen. The second floor lobby and bar are a fine place to socialize and relax, the rooms are very comfortable and well appointed. The meeting rooms are eloquent and the catered food and service was solid throughout our two-day meeting.

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Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review
17 May 2013

Thank you for your review. Detroit is a gem of architecture and the Book is one of the best. We are proud to have restored such an important building. If you didn't see it during your stay, there is an impressive historical display on the second floor detailing the storied history of this hotel. Thank you again. David W Guest... More

Sandusky, Michigan
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 May 2013

In my opinion, this is the nicest place to stay in downtown Detroit. I've only stayed in one of the three casino hotels and the other two are supposed to be very good but you still have to stay in a casino which means you at least have to walk through the smoke and gambling. The Book is new, clean... More

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See 10 more reviews by etatk for Detroit
Holland, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

This is a beautiful hotel in Detroit, recently restored by Westin. My room was beautifully appointed, clean, and had a spacious bathroom. I love that the hotel is in the restored Book Cadillac building. Easy walk to Commerica Park and Ford Field. We stayed there for a concert. Downside - quite wait for check-in.

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Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review
15 May 2013

Thank you for your review. It is always a pleasure to read that we were able to impress a guest. We hope you are able to return soon. David W Guest Relations Manager More

1 review
4 of 5 stars Reviewed 5 May 2013 via mobile

the hotel is very nice & clean. though i do have a few complaints. -our coffee maker did not work. -there were no garbage bags to place garbage in. -i would not recommend the valet parking either. those men have no respect for other people's cars. they were acting like speed racers inside the parking garage. whipping around corners &... More

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Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review
15 May 2013

Thank you for providing a review of your stay. We apologize for the issue with the coffee maker and hope that our Service Express team was able to resolve the problem quickly. We are dismayed to read about your experience with the valet. Although the valet service is provided by a third party company selected by the city owned adjacent... More

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Additional Information about The Westin Book Cadillac Detroit

Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
The Westin Book Cadillac Detroit Hotel
Westin Detroit
Address: 1114 Washington Blvd., Detroit, MI 48226
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Detroit
#4 Family Hotels in Detroit
#4 Business Hotels in Detroit
Price range (per night): S$254 - 466
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Upon completion of a $180 million renovation, the historic Westin Book Cadillac Hotel will be restored and rejuvenated to its original splendor as Detroit's premier lodging and social destination. ... more   less 
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