This is my "go-to" hotel when I am in the Grand Rapids area. Smiling, familiar faces, and I am usually recognized when I arrive. Breakfast is good; there is a small bar that serves adult beverages after 5 PM. Fitness center is small but sufficient; if you're wanting to lift weights or just get a little more serious, there is... More

This is amazing for our 3rd time at this hotel and it was the best. They are so nice and caring and ask you if everything is okay! They take the time out to care about the guest. I know i will be back to this place again. The construction on 28th street was not bad because we took the... More

We stayed here for 3 nights and were very impressed with the cleanliness of the hotel and the friendly staff. Every request we made was met with a smile and a polite response. All staff greeted us each morning and each evening which made us feel welcome. I especially liked the ice water that was available 24/7, free daily newspaper,... More

We stayed here as part of a traveling soccer team. The rooms were great, staff was excellent, and the hotel was very clean. The only complaint was the quality of breakfast. It could be that we had a bunch of kids at one time, but there was not enough food and the wait was a little too long. Overall, this... More

Stayed here on 3-20-13, very attractive inside. Fresh linen, comfortable bed and easy access to fitness room. Was hard to find, but follow the little road to the left where the miniature hotel signs are. Right before Target entrance turn left. Breakfast was quite nice in the morning; fully stocked with hot & cold choices. You won't disappointed, well worth... More

The hotel is a little hard to find. After exiting I-96 at 28th St., look for the entrance to Target at Hotel Ave. You may see a small sign with both Spring Hill Suites and Hampton Inn... this is where you need to enter. Drive around the east side of Target and the hotel will be on your left (set... More

We love Marriott hotels, and this one did not disappoint. We reserved 3 rooms, and all were squeaky clean. The linens on the beds smelled so crisp and clean. Did I mention it was clean? The pool was quite small, but our seven kids had a blast there anyway, and it was clean. We felt kind of sorry for the... More

I forgot to read the reviews prior to booking this hotel, it probably would have saved us from missing the hotel on the first go around and having to turn around and really look for the small sign near the Target entrance. Once we arrived, the hotel check in was efficient, fast and friendly. At check in we were informed... More

When I arrived at the SpringHill Suites Grand Rapids Airport without my suitcase (lost by airline!), the nicest people took over! General Mgr Elijah Steinmetz drove his own car through icy slush to get me to Target to buy essentials, and Theresa Pittenger, Director of Sales, picked me up when I called the number she gave me. Night desk person... More