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BEST WESTERN of Harbor Springs

8514 Hwy M-119, Harbor Springs, MI 49740
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42 reviews from our community

    Trip type
Traveller rating
    28
    6
    6
    2
    0
Date Rating
Midland, Michigan, Usa
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

This is my third stay at this hotel and everytime we have stayed here the owner/manager has interacted with us persoanlly. He and his staff are so helpful and go out of their way to be sure their guests are happy and have everything they need. If I could give 6 stars for Customer Service they would get all 6.

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Review collected in partnership with Best Western

Elliot Lake, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at this motel on May 2 & 3, 2013. We are a family of 4 and spend 2 days at this motel. We had a wonderful experience here. My wife was attending a scrapbooking retreat in the area and the rest of the family came along for a mini trip. The first thing we noticed was that the room... More

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Grand Blanc, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 April 2013

We stayed at this hotel during a 4 day ski trip in early March 2013. It was very convenient to the ski resorts, but we had a very bad experience with the noise level in the room. The first evening we were there, we could hear the lady in the next room have an entire phone conversation in the room... More

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Mike and Lora E, Manager at BEST WESTERN of Harbor Springs, responded to this review
19 April 2013

We are sorry you were disappointed with your stay. We take great pride in taking care of all of our guests, and satisfying everyone too. We would like to know if you had a room with an adjoining door, because that sometimes can be a problem. We always try to put like names or rooms that know each other next... More

Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 16 April 2013

A group of eight of us stayed in three rooms at the BW Harbor Springs last weekend for two nights. This is a family owned and operated business and the pride shows! The rooms were clean and well stocked. The beds are very comfy, The pool water seemed a little chilly, but that didn't keep our family from enjoying it.... More

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Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
19 April 2013

We are so glad we were able to make your stay with us satisfying. We really do appreciate that! Our staff works so hard to make every customers stay worth it. We look forward to your next visit to beautiful Harbor Springs!! The summer season has many enjoyable adventures availiable, too. More

Traverse City, Michigan
1 review
5 of 5 stars Reviewed 16 April 2013

.....good things about this motel! Used the fitness room upon arrival, hot tub was HOT and had powerful jets, pool sparkling clear, staff friendly and helpful. Slept like a log in very comfortable bed and completely quiet room. Excellent breakfast selection with some nice surprises like fresh blueberries, raisins for oatmeal, wonderful make-your-own Belgian waffles, clean and spacious breakfast room.... More

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Review collected in partnership with Best Western

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
18 April 2013

Thank you so much for your feedback as it lets us know how we are doing. We do take to heart all good and bad. We love knowing that we've made your stay comfortable and enjoyable. Make sure you visit us again as there are more changes to come. More

Battle Creek, Michigan
1 review
5 of 5 stars Reviewed 4 March 2013

Had a very enjoyable 2 days in Harbor Springs skiing with my family. We stayed at the Best Western and were very pleasantly surprised with the rooms and service we received there. It was very clean and everyone was friendly from the front desk, housekeeping and the breakfast staff. The pool and hot tub was an extra bonus after skiing... More

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Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
7 March 2013

We are so glad that you had an enjoyable time. We will look forward to you staying with us again in the near future. Try something different and come see us in the summer or the color season. More

Grand Rapids, MI
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 February 2013

My family of four has stayed here a couple of times and it's perfect for us. We prefer to ski at Nubs and this location is perfect. The place has been very clean. There's a pool and hot tub that the kids really like. They have a continental breakfast in the morning that's perfect for us. Waffles, breakfast sandwiches (frozen/microwaved),... More

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Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
7 March 2013

Our family does love what we do and thank you for noticing how much care and pride we take in our place. We do love to meet new people and seeing our ever growing returning families and our generations of families. More

Huntington Woods, Michigan, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 February 2013

We have been staying at the Harbor Springs BW for several years. It is a great value for our ski trips and when we just want to get away Up North for a few days. My kids love the beyond just danish breakfast...waffles, fresh fruit, breakfast sandwiches, I love the healthy options offered too. Recently updated decor and interiors, very... More

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Review collected in partnership with Best Western

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
7 March 2013

Thank you for being a loyal customer. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 February 2013

The WI-FI in our room was not working. I got better signal sitting in my Truck in the Parking lot. The room was clean but the Garbage under the sink was still full when we check in. The bathrooms were clean.

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Toronto, Canada
Top Contributor
65 reviews 65 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 24 January 2013

I stayed here for the second time. It is a motel style hotel. The Reception staff are super friendly as I remembered and the cookies they give you are a bonus. The rooms are clean and beds comfy and breakfast is filling, although crowded since the room is very small. Owners are nice too. The hot tub and pool are... More

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Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
28 January 2013

Thank you for staying with us!! We take great pride in our facility. We look forward to your return visit. Watch our FB page for any changes we will be making!! More

 
 
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Additional Information about BEST WESTERN of Harbor Springs

Also Known As:
Best Western Harbor Springs
Harbor Springs Best Western
Address: 8514 Hwy M-119, Harbor Springs, MI 49740
Phone Number:
Region: United States > Michigan > Harbor Springs
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Harbor Springs
Price range (per night): S$96 - 250
Reservation Options:
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BEST WESTERN of Harbor Springs
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