Pros: Bed was pretty comfy, good shower, a/c unit not too loud, convenient location right off freeway, pool open 24/7. Cons: No corridors - room door opens to outside, no elevator to 2nd floor, ice/vending in office building next door to actual motel rooms building. More

I had requested and reserved what I thought was a suite with two double beds and a king size bed. All the beds were in one room and there was two tv's. Made it difficult to watch two shows different shows at the same time. Hotel was clean. The continental breakfast was acceptable. The pool was open 24 hours. All... More

We stayed here while attending my cousin's wedding last summer. The desk staff was super friendly and accommodating. We had 4 rooms total for our group and they were all very clean and comfortable. They got our rooms all right next to each other which was perfect for visiting and relaxing during down-times. The breakfast was awesome, lots of choices... More

The clerk accidently re-rented our room while we were out at dinner - we found out when our key didn't work when we got back. My husband was upset, but said, "Mistakes happen...no problem". While waiting on a new key, another customer overheard the clerk say, "They walked in and right back out" and he said, jokingly, "Oh! So it... More

We stayed at the Best Western of Hartland, MI 9/5-7/2008, and were disappointed in the facilities. I use a wheelchair or a scooter and have stayed in over a couple dozen “handicapped” rooms over the past decade. This motel was by far the least accessible. Specifically, 1) the bathroom was too narrow to turn a chair or scooter around, and... More

Stayed here 1 night and was pleasantly surprised by the comfort of the bed, good price for a walk-in and quietness, even though it is located very near an expressway. Nice staff and late check out was no problem. recommned!! More