We had a large group of family get together to stay at the Double Tree Hotel to attend the Tulip Time Festival for the weekend in Holland. Upon entering the the nice lobby with fountain and seating area, we were immediately greeted with gourmet delicious cookies for our entire group. They were so good and warm I almost wanted to...
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Spent a nice weekend at this location. We missed out on use of the pool and hot tub due to some renovation work. The General Manager, Lisa, was very accommodating. We appreciate the staff's efforts, the location and the overall value of this hotel.
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This is a fabulos hotel...the people are amazing the wait staff and front desk could not be more helpful and accomodating! Thank you so much for all your help and all your assistance! You are the best!
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Dear Jade H,
Thanks for taking the time to review our hotel here on TripAdvisor. I am so pleased to see that you had a wonderful stay with us! Your comments regarding our staff are most gracious. They will definitely be passed along, as our staff loves hearing that their hard work and dedication is noticed by guests! If you...
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I like the Hilton chain and seek them out when I can. My only complaint was the breakfast buffet. It was typical. The pans seem to be more empty than full and it was early. Staff was all very friendly. They indoor pool seem to be popular with the families with children.
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Dear Rieba,
I am so happy to see that we are your favorite hotel in Holland! Hilton is a wonderful brand that maintains the highest of standards. Your comments regarding our breakfast buffet will definitely be passed along to our Food and Beverage Director, as he loves hearing constructive feedback from our guests. Hopefully you're able to take a trip...
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Nice hotel in a convenient location. Very friendly staff.
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Dear Lucinda_R11,
I am so happy to see that you enjoyed your recent experience with us! Hopefully the rest of your trip was just as enjoyable. If you find yourself in Holland again this summer, swing by or give us a call and we would love to accommodate you again!
Andrew Stradtner
Front Office Supervisor
(P) 616-394-0111
andrew.stradtner@hilton.com
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Nicely appointed room, the bathroom is small, the bed was comfortable and clean, but there is no sound proofing going on here at all. we could hear the ice settling in the ice bucket in the room next door!!! any talking in the hallway, sounded like it was right in the room.
This was our wedding night and out of...
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Our stay at this hotel greatly exceeded our expectations! We had a 4-star experience for a 3-star price! The staff at this hotel was amazing!! We loved our bartenders: Pam & Dave. Also, Andrew was exceptional at the front desk. Lastly, Blythe, our breakfast waitress was phenomenal and went above and beyond her call of duty!
I highly recommend this...
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Dear Dori M.,
Thank you for taking the time to review your recent stay with us here on TripAdvisor. We are so happy to see that you and yours enjoyed your experience with us. Our staff is extremely accommodating and loves to go "the extra mile." Your comments will surely be passed along to the rest of our staff, as...
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One of the worst hotel stays I' ve had. We made a reservation directly through the number given on their website and were directed through Hilton's stupid phone reservation system which takes far too long and tries to sell you on more. It was only complicated by the fact that we wanted a crib and they had to call the...
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Dear CatPawz,
I am so sorry to hear that you were not satisfied with your recent stay with us. Your experience is by no means a regular occurence. The pool area can sometimes be a little noisy with children until 11 PM, but after is closed to all guests. A room away from the pool area is sometimes more condusive...
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Our recent 3 day stay at Doubletree was a true Delight! We had come with a group of parents of athletes and they were very gracious in setting up tables for us to have a place to gather and share some food. The hotel is very spacious and there were actually many places for groups to gather, kids to play...
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Dear Steve,
Thank you for taking the time to share your experience with us! Our staff does a wonderful job of accommodating guest's requests. We understand the needs of every guest are different and as such, we try to cater to each individual. I am so happy to hear that you were able to enjoy not only our hotel, but...
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We stayed at the Doubletree Hotel in Holland MI this weekend for the MIAA Championships. The were extremely friendly and the service was the best. Great experience for the family.
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Dear Marie,
Thank you for taking the time to review your experience with us here on TripAdvisor! Your kind words regarding your stay are very much appreciated. I am so happy to hear that your group enjoyed themselves. We had a wondeful time hosting you and we hope to see you back at the MIAA Championships next year!
Andrew Stradtner...
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