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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5
3506 O'Neil Drive, Jackson, MI 49202
Hotel amenities
Country Inn & Suites Jackson
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Ranked #7 of 11 hotels in Jackson
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27 reviews from our community

    Trip type
Traveller rating
    12
    5
    3
    5
    2
Date Rating
Sanford, Michigan
Top Contributor
54 reviews 54 reviews
3 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 June 2013

Lobby and halls were musty, ugh. The air conditioning in the room keep going on and off all night keeping me awake. Thank goodness we only stayed one night. Breakfast was okay, coffee was terrible, only had one cup.

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Sandusky, Michigan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 May 2013

We stayed for two nights. The staff was pleasant enough and the breakfast was pretty good. The room could have been cleaner. We pulled the table out away from the wall to play cards and it was pretty filthy on the back side. I also dropped the back to my earring and we were on the floor searching for it... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites Jackson, responded to this review
13 May 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. Also, we are sorry to hear of your unsatisfactory experience when trying... More

Los Angeles, California
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 April 2013

Wonderful experience. Stayed here Monday to Friday for 3 weeks. Everything is so wonderful, except for 2 negatives. Pros: The lobby look and feel. Breakfast and dining area The rooms The view outside Loads of Restaurants and malls nearby Wonderful people at the reception and services Cons: Should definitely consider replacing the carpets Some of the towels are pretty old,... More

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See 5 more reviews by gladyboy for Jackson
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 March 2013

Our stay got off to a rocky start when we parked to unload our cases. We were greeted by a fence with a whole section missing and a severely damage 2nd panel. Then we went to the first room. The security bar was hanging by a thread, a.k.a. stripped screws. We were moved to another room/same floor. It was marginally... More

Was this review helpful? Yes 1
CountryInnJackson, General Manager at Country Inn & Suites Jackson, responded to this review
20 March 2013

Thank you so much for sharing your comments about your experience here at the Country Inn & Suites Jackson, MI. I would love to talk with you more. Please give me a call at 517-788-6400. More

Franklin, Indiana
Top Contributor
71 reviews 71 reviews
68 hotel reviews
Reviews in 52 cities Reviews in 52 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 13 March 2013

This hotel is in an excellent location close to shopping, restaurants and I94. It could be really nice with a few improvements and more attention to details. There are too many negatives. The rooms are nice but carpets are showing wear and walls have a lot of marks. The room seemed clean except for the desk chair which was filthy.... More

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See 2 more reviews by rondot98 for Jackson
Jackson, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 November 2012

I had been away for 9 days previous to being asked to care for my 11yr old and 5yr old granddaughters. Rather than work on the house, I decided to take them away, a mini staycation. I chose the Country Inn because of the indoor pool and hot breakfast buffet. We checked in and I was immediately struck by the... More

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 25 October 2012

We needed a place to sleep and got one. Great value. GREAT BREAKFAST … Clean … NO SURPRISES! Can't understand the complaints of others … didn't observe or have a problem and the Breakfast Buffet was great …

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Joliet, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 September 2012

We checked in after midnight. The person at the front desk was friendly but was almost too talkative. When we arrived in the room my wife found ants crawling all over the floor. Stuff happens, I asked for bug spray but they room changed us right away. I looked around my new room and noticed that the carpets had not... More

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Jackson Tn
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 July 2012

My three children and I stayed here 6/28 thru 6/30/12. Upon arriving the staff was courteous. When we unloaded the vehicle and took the very slow elevator up to the second floor we were assaulted by a very foul odor, one like decaying meat. The entire hallway smelled awful, and stayed that way our entire stay. The room was comfortable,... More

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CountryInnJackson, General Manager at Country Inn & Suites Jackson, responded to this review
19 July 2012

To whom it may concern, I want to apologize to you for charging your credit card for a room that was already paid for through Priceline. We take a credit card for incidentals and unfortuantly we made a mistake and charged your card for the stay. I apologize. We have already issued a credit to your card for the mistake... More

Toronto
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 June 2012

We have stayed here multiple times, it's one of the better establishments in Jackson and conveniently located. We've never had a problem with noise, as noted in many other reviews. The breakfast selection is great - fruit, cereal, bagels, toast, english muffins, waffles, juice, tea, coffee, and a different cooked selection each day. Great value. Staff are wonderfully helpful, rooms... More

Was this review helpful? Yes 1
Management response:
26 June 2012

Thank you for your kinds words. I am so glad you enjoyed your stay with us! More

 
 
Country Inn & Suites Jackson
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Additional Information about Country Inn & Suites Jackson

Also Known As:
Country Inn & Suites Jackson Hotel
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn
Address: 3506 O'Neil Drive, Jackson, MI 49202
Region: United States > Michigan > Jackson
Amenities:
Business Centre Fitness Centre Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Jackson
Price range (per night): S$140 - 184
Hotel Class:2.5 star (2.5*)
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