The refrigerator was disabled, so desk clerk named Daria said that it's now really just a cooler. So, we had to put a bucket of ice in there to use it. She's the same person whom I had reserved the room with earlier in the week. We were going to be there for an AAU basketball tounamen, and she had... More

At check in I was greeted with a smile and given a room upgrade with a balcony free of charge. The front desk agents were wonderful with helping me find local restaurants that I could take the complimentary shuttle to get to. The restaurants attached to the hotel also serve GREAT food. My room had a very comfortable bed and... More

I have stayed here before and I truly enjoyed it the first time but I can honestly say this time was even better than before. The hotel is completely renovated so it is just so clean and nice. I came with my family and my little nieces and nephews really enjoyed the pool and hot tub. I would definitely recommend... More

I paid $180 for a one night stay in the "jacuzzi suite" with a king bed. I was told when I made the reservation that the jacuzzi was a large 2 person tub. However, all it was was a bathtub with jets.....very disappointing. No continential breakfast. No wet bar as advertised on their website description. We did have a wonderful... More

The good--Staff is wonderful. Everyone I dealt with was friendly and helpful. The pool/hot tub area is very nice and well maintained with a nice lounge area adjacent. There is a restaurant in the building but it is rather pricey. The bad--the rooms are a bit cramped and the pillows are horrible. The ugly--the location stinks! This hotel is behind... More

I was nervous about going here after reading some bad reviews. Several complained about tube style TV's, but they are fine...heaven forbid you take a break from the 60" LCD you "need" at home! I only use hotel chains that have fresh and newly built facilities. This hotel is nowhere near new and it is not what one would expect... More

The colors in the rooms are very depressing. The hotel is very much in need of a more modern look. I went with my husband to visit relatives. I tried to find any reason not to be in the room. The management should spend some money on making this hotel "fresher" and not so drab. The hotel has the old... More

When you think Crowne Plaza, you think top of the line Holiday Inn property. I would describe this property to be more in the line of a Holiday Inn. Just didn't have the spark/ambience of a high end hotel. The rooms were average, nothing terrible. The towels were thin, small and rough. The TVs had picture tubes... small point, but... More

I just checked into the Corwne Plaza. Nice enough front desk although it was understaffed and resulted in a wait with a samll crowd. I dont get what Crowne Plaza is trying to be since they advertise as upscale but appear a lot less. The room was clean but had old picture tube TV's in what they described as a... More