Stayed here on business several times over the years. The location is perfect with several very good restaurants close by, you really have your choice of dining. This hotel is not real fancy, but it has always been clean and the service has been great. Upon check in, Ruthy gave me a suggestion to eat at Diamond Jim's Bistro, which...
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Thank-You So Much For Your Response!
First Off, I Am So Thankful That You Took The Time To Commend One Of Our Employees By Name. As She Is One Of The Many Strong Employees We Have, This Response Will Be A Great Notice To All Employees On How Our Work Can Leave A Greater Impact On The Guests.
Second, Thank-You...
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Employees were very friendly. The continental breakfast was well worth it and one of the best I've had. The only negative was the exercise room....only a stairclimber and treadmill at about 78 degrees temp.
Thank You So Much For Your Review! At The Novi Courtyard We Pride Ourselves On Our Efficiency And Effectiveness Of Staff. Your Reccomendation Allows Us To Continuously Show Our Staff How Much Of An Impact We Have On Our Guests!
Our Staff Will Appreciate Your Comments As Much As You Enjoyed Your Stay.
I Also Would Like To Apologize About...
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Everything was super except whirlpool was cool. One phone call and that was corrected - nice and hot!! Located near one of the largest shopping areas in Metro Detroit. Hotel breakfast buffet was really good.
Thank You So Much For Your Review! The Staff At The Novi Courtyard By Marriott Prides Themselves On Fast, Efficient And Immediate Services. We Are Grateful To Hear Your Praise And Have Notified Our Staff.
We Are Going To Continue To Maintain The High Level Of Service You Received With Every Guest That Stays At Our Hotel, Every Day. To...
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The Courtyard at Novi was an ordinary stay - nothing great to write about! Rooms were normal. I had a shock when there was no hot water not even warm water in the bath - this was in January. Can you believe that the staff offered us a free breakfast in lieu of a hot/warm water bath? Of course I...
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Thank-You So Much For Your Review. All Comments That We Receive, Either An Issue Experienced Or Satisfaction With One's Stay, We Value And Share With All Of Our Staff.
I Would Like To Take The Opportunity To Apologize Experienced With Our Water During Your Stay. Taking A Cold Shower Is Something A Guest Should Not Have To Experience, Especially During...
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We had a great stay! We came in for our Anniversary and had a really nice experience. The front desk gave us a discount even without asking for one. Our room was nice, spacious and clean. The bed was very comfortable. The room was quite and updated. Would stay there again!
This hotel was mediocre -- nothing special, but not horrible. There were no bugs or real dirt, per se; but I probably wouldn't stay here again -- save for the front desk person named Ruta. She was awesome.
The restaurant (which is really a makeshift breakfast buffet) looked like a post-apocalyptic disaster area as much as thirty minutes before closing,...
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Staff were friendly and Hotel was clean. Need to finnish putting flat screen tv's in rooms.
We stayed one night while visiting family. The price for one room with 2 Queens was great. The hotel was clean and the staff was very friendly. I would definitely stay here again.
The staff at this hotel made the minor inconveniences we experienced neglible. (We has hoped for a 2 queen room with a balcony and fridge - ended up with a king with no fridge). They threw in free breakfast - which was fabulous! We were rather entertained by the soccer players in the next room - but would have preferred...
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The hotel is very near to all popular street malls and restaurants like The Post and Mongolian Barbecue. The beds are very comfortable and the breakfast was the best I've had ever. Also, excellent staff, they were very kind and helpful.
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