We've stayed here about 3 times since they opened and we find it as nice this time as it was the first time. You get a lot for your money and it is very clean. There were 2 young men at the desk when we checked in and they were very pleasant and helpful.
The room had a king bed...
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I've stayed at this establishment probably three dozen nights over the past four years. The staff has always been friendly and helpful. The rooms are typical Holiday Inn quality-not superb but not shabby either. They're very large and clean and some come with a couch. My only complaint is how incredibly thin the walls are. You can hear all the...
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I stayed at this Holiday Inn on my last business trip north. I figured I could trust it because it's a major chain. I knew this hotel allowed dogs. I was told at the front desk, that only certain rooms allow dogs in them and I would be given a non-dog room. Well, I open the door on my room...
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Dear Dave D,
Thank you for notifying us of your complaint. We strive to provide our guests with the best service we can, and when you feel it fails to meet your expectations, it is important for us to know. We regret any inconvenience or frustration that your experience has caused you and be assured that we've notified the proper...
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Stayed here Mid-April so it is there low season. Ronnie at the front desk was very willing to try a couple of different things to find the best deal for us. The rooms are very clean and are a very good size. They are customer service experts. They offer a free Limo shuttle from 3pm-12am any where in town. And...
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I stay in Holiday Inn brand hotels 7 to 8 months a year for work and have seen most of the Country. I have never been more disapointed and flat out turned off by a hotel. This hotel charges premium prices for their location to the popular ski resorts but give the worst possible service. The staff is rude and...
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Dear gregw357,
Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel and rates less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.
Katie J
IHGCare
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This is a terrific property. Desk staff was very friendly and helpful. Property is clean and in good shape. Fifth floor suites are great...if you're a platinum member or happen to be lucky you will receive a nice room upgrade. Breakfast is always tasty....nothing like an automatic pancake machine! If planning to stay along the 131 strip in Petoskey this...
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Warm welcome from front desk was the start of a very enjoyable stay at Holiday Inn. All the staff was friendly. Hotel was clean and up-to-date. Beautiful view of the valley.
Breakfast (free) was delicious with a variety of food. Eggs, ham, sausage, buiscuits & gravy, cereal, yogurt, cinnamon rolls, bagels, toast, and pancakes.
Pool was clean, but towels very...
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Out of control children rule this hotel- from screaming thru the halls, knocking & ringing doorbells to guests rooms, taking over the stairways & elevators, etc- some of them not even guests in the hotel but staff who bring kids to work w/ them! Also "pet friendly" is interpreted as they will call police if your dog barks at the...
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Warm, welcoming hotel in a good location. Great value and beautiful views from the balcony.
This is our go-to spot for staying with our two teenaged sons while skiing. 10-15 minutes from Nubs Nob and Boyne Highlands. 15-20 minutes from Boyne Moutain . This makes it an excellent option if you're skiing at NN or BH, or if you wish to split your time between the three ski resorts. This Holiday Inn Express is MUCH...
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