My son and I were there for two weeks for him to receive special medical care at a nearby facility. We certainly needed a hotel with a full kitchen, that's why we chose this property. Our kitchen was well-stocked, even with small single-use dishwasher detergent which was great. No sponges or dishwashing liquid though. Toilet paper was apparently scarce as... More

We had a wonderful time staying at this hotel. Upon checking in, we were greeted by the receptionist Adam. The service provided by Adam was excellent. He went out of his way to make us feel comfortable and at ease. For example, he called a nearby restaurant to check whether it was opened (Thanksgiving) or not. He also drew us... More

Excellent! Excellent! There were 34 travellers in our soccer touring group, majoritry 15 and 16 year olds. The staff were outstanding, always there to help, nothing too hard. The rooms were clean and extremely comfortable and we felt safe at all times. Location was superb for the games we played, and the shopping in the area was excellent. Great laundry... More

the hotel is very confortable and offers all services needed to live like home. The management is very friendly and efficient and able to solve any kind of issues you could have. Room are big and well equipped. Swimming pool and gym are available at any time. Breakfast is good with aboundant choice. Excellent also free happy hour program in... More

I travel 100% for my company so I can speak from real experience of other Marriott Residence Inn East of the Mississipppi. This one is by far well below any I have stayed at. I requested a room with an oven up front and was given one with only a 2 burner cook top range. They moved me the next... More

Several families stayed for a wedding and we had multiple problems. The most troublesome was the front desk refused to give out toilet paper.....having run out and did not know where to get it or was not allowed to call a manager after 10pm..unbleievable! After a thunderstorm the carpet was wet ( sloshed when you walked) and upon reporting it... More

We stayed here for 3 weeks while my son had 3 weeks intensive therapy. I can't praise the staff enough. Any issues we had they were on it right away. The breakfast is outstanding and the light supper is great too. We had a 2 bedroom suite with full kitchen which was roomy and clean. The wireless internet is a... More

The buildings are not connected. If you want ice, sodas, snacks -- anything -- you need to go outside, which is not ideal in freezing weather. We are a family with 2 young children and using the pool was a nightmare. It was too much bother to get everyone up, dressed and outfitted with hats, gloves, etc. so we didn't... More

Located amidst the quite and peaceful surroundings of Pontiac, Residence Inn, Marriott is definitely an ideal place to stay for singles or a couple in Pontiac. The only noise that you hear around is of sparrows and other birds chirping all day. Residence Inn is a sensibly clean place with comfortable rooms and friendly, ever-smiling and helpful staff. I would... More