We have stayed here six times over the last few years. We used to stay at Birmingham's Townsend Hotel...but due to increasing prices and declining service there, we started coming here few years ago based on a friends recommendation. Rooms are nice and large. Staff is excellent. Room service is great every time. Also, it is very clean...nothing out of...
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The Royal Park is very nice. We hosted a very large event here a months ago and they did a awesome job with it. I am hosting another one this month and looking forward to their awesome staff again.
Thank you for the kind words that you offer regarding your past event. We are so pleased that we were able to WOW your guests and look forward to doing so once again in the near future.
We are so glad that you have chosen to return to us with your event. I will pass on your comments to our...
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My sig. other and I had Easter brunch at the Royal Park on Sunday. It was my sixth Easter brunch at the Royal Park. The hotel used to have Easter brunch in the large ballroom. The variety and quantiy of food was truly amazing. It has changed as the economy has changed. Understandable. For the past two years the brunch...
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Reviewed 21 November 2010
Thank you for taking the time to give us your thoughts about our Easter Brunch. We appreciate that you have given us your input. It is important to me and our team to hear every piece of feedback so we can continue to adjust our product and service to exceed our guests' expectations and be the best in the market....
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My guy and I enjoyed a lovely brunch at the Royal Park today. There were three omelet stations, trays of fresh fruit and fruit dips, danish, chicken and orzo, fish and artichoke, ham and sirloin with Yorkshire pudding. The lox, shrimp and salmon were delicious. But the absolute piece de resistance was the dessert table. The head pastry chef was...
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Thank you so much for the wonderful words about our Easter Brunch. This day is an exciting one for us as the entire staff gears up to provide an exceptional experience for every guest.. I know that Chef Mark Slessor, our Pastry Chef, and his team worked diligently during the week to present a fabulous array of desserts for your...
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I stayed at this hotel for a work conference in March and was blown away by the style, luxury, and attention to detail that I found at this property. When we arrived, our conference room was set up with breakfast waiting. Lunch was served in a conservatory of sorts and the food was absolutely fantastic. They had a patio too,...
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We cannot thank you enough for your kind words. I will happily go to each department on which you have commented and share your thoughts with them personally.
We are very fortunate to have a great physical property with touches like the Conservatory and the Terrace (which will be open for service in mid-May) and great beds, but more important...
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...I stayed at the Royal Park Hotel while traveling to attend a wedding and it was a really nice stay. I loved that after I returned in the evening there was a band playing in the bar for a little entertainment and socializing before turning in for the night. This also appears to be a popular spot for wedding and...
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Thank you for the kind comments and words you have for our hotel. Yes, we do have a great number of weddings at the property and we feel so lucky that we are thought of so well as we make special days for newlyweds.
I can see that when you travel you are visiting very nice hotels. We feel honored...
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My husband and I have stayed at the Royal Park a few times to celebrate a special occasion. The rooms are nice, very clean with very comfy beds and the bathroom is gorgeous! We've stayed in the Park Suite a few times and the size, comfort and amenities (fridge, dishes, coffee maker, microwave) are worth the price. It's hard to...
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We are so appreciative of your kind words about the hotel and your experience. I know that our staff will be pleased to hear your comments about their friednliness and helpfulness. Our Brookshire Restaurant team will be equally pleased at your words about their impeccable service.
We are also quite fortunate to have a wonderful community surrounding us for food,...
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Well when arriving early for an annual conference we were told we couldn't check in for several hours, but some how within 20 mins they had a room and a bed for us :) the best part of our trip was probably the wonderful shuttle drivers and bell hop that made our experience amazing. They had the best places to...
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We are so happy that you enjoyed your visit this year and we were very glad that your organization chose to host their event with us once again.
I will personally tell Paul and Christopher of your comments as they truly love taking care of our guests and ceratinly deserve the recognition.
We look forward to seeing you next year....
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We stayed at this hotel because it was so close the my best friends wedding venue. The rooms are very nice and very clean. I have a hard time sleeping on any other bed but my own, however, this hotel has the most amazing beds. I wish I could have stayed forever! Easy check-in and check-out. My best friends room...
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Thank you so much for your kind words about your accommodations at our hotel. I know that our staff will be pleased to hear that you enjoyed the comfort of our beds and that the rooms were clean.
I am disappointed in the treatment that you received from our lounge staff as that is not indicative of the team at...
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We stayed in town for a wedding and the hotel was nice. It doesn't really justify the price to stay there though. We've stayed at much nice hotels in larger cities that offered so much more for the same price. Maybe because there are only a few nice hotels in the area they charge that much.
Thank you for presenting your thoughts and opinions on our hotel. I do wish that we could have been able to offer you all that you had wanted during your visit. It is important to our team that every guest experience is exceptional.
Please feel free to email me at jharatsis@royalparkhotel.net or telephone my direct number at 248.453.8700 so I...
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