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Holiday Inn Grand Haven - Spring Lake

3.0 of 5
940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
Ranked #1 of 1 hotels in Spring Lake
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119 reviews from our community

    Trip type
Traveller rating
    37
    39
    19
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Date Rating
Flat Rock, Michigan
2 reviews
5 of 5 stars Reviewed 28 April 2013

We stayed this past weekend and the hotel is very nice. Bathrooms are pretty basic, but nice granite countertops and very clean. The beds were comfortable, sheets were soft, flat screen tvs, and we did not have any of the complaints as the previous reviewer with squawking birds and wind coming in through the door, but maybe they were on... More

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 26 April 2013 via mobile

Birds were squawking all night. Wind howls through sliding glass doors. Temperature control is bad in rooms. From freezing cold to hot. Room was clean though. Bed not as good as other holiday inn hotels. Worn out. Location was ok, river flooding worried me. Thought I was going to wake up and see my car floating away. It was safe.... More

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IHGCare, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 May 2013

Dear Scov70, Thank you for your feedback. I am delighted you found the level of service you received from our staff highly commendable. We are hospitality professionals who work diligently to ensure our service is superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apology for the... More

Overland Park, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 April 2013

This hotel was not a hotel with a lounge - it is a bar with a hotel. My wife and I travel almost every week all around the country on business and this is the worst experience I have encountered in some twenty years of travel. This hotel caters to locals in the bar and the hotel guests are an... More

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See 2 more reviews by James0660 for Spring Lake
HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 April 2013

James0660, We apologize that you felt your stay was less than satisfactory. We feel as though the situation that you experienced was handled to the best extent it could be. When it comes to guests that are under the influence of alcohol, we do our best to make decisions that ensures the safety of our customers and employees. Our company... More

1 review
5 of 5 stars Reviewed 14 March 2013

We stayed with our dog for the weekend. The location was awesome. The staff were great, this was the cheapest, nicest hotel that allowed dogs in the Grand Haven area. I left phone charger in the room. I emailed the hotel and didn't get a reply. I thought oh well its gone. 5 days later the charger is in my... More

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HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
9 April 2013

Thank you very much for your review! I’m glad that we were able to accommodate you and your dog for the weekend—our staff strives to give excellent service and to go above and beyond the expectations of all of our guests. We hope to see you again soon!! Warm Regards, Jessica Andrus Revenue Manager / Guest Services Manager More

Grosse Pointe, Michigan, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 25 February 2013

The staff is friendly and helpful, the rooms are clean and comfortable, the WiFi is free. There were homemade cookies and hot chocolate upon arrival (not good for the diet, but YUMMY!). I highly recommend this hotel, especially if you're in town for a concert at Seven Steps Up (which I highly recommend as well).

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HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 March 2013

Thank you for your kind words! The homemade cookies and hot chocolate have been a huge hit to all of our guests and I’m glad you enjoyed them. We partner with quite a few local business such as Seven Steps Up so that our guests can have the opportunity to enjoy the different things that our area has to offer... More

Kalamazoo, MI
Top Contributor
83 reviews 83 reviews
29 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 25 February 2013

A couple of years ago my husband and I stayed in this hotel and were very displeased with the entire experience. However, I am happy to say that since its renovation and change of management, the hotel provided a completely different experience. Our room was lovely and very clean. The bed was very comfortable, but the pillows leave something to... More

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HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 March 2013

I’m happy to hear that your return stay with us was a great experience. We’ve undergone a lot of changes since our reservations and we are extremely pleased with the way that everything has turned out. Our staff works extra hard to make this a home away from home for everyone that stays here and I’m glad that you could... More

Birmingham, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 February 2013

As a business traveler, I have endured many horrible nights at several overrated hotels. However, a few weeks ago, I had meetings on the west-side of MI and had 2 very satisfying experiences wth the Amway Grand in Grand Rapids, MI (which we all know) and the recently renovated Holiday Inn in Grand Haven. The new Holiday Inn has everything... More

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See 4 more reviews by seo41996 for Spring Lake
HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 March 2013

Thank you so much for your review! I’m glad to hear that as a business traveler that we met your needs and also provided the extra amenities so that you could have a chance to relax and enjoy your stay at our hotel! We look forward to seeing you again soon. Best Regards, Jessica Andrus Revenue Manager / Guest Services... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 8 February 2013

I travel for work to the Spring Lake/Grand Haven area a couple of times a year and I usually stay at the Holiday Inn Grand Haven - Spring Lake which I really think is a hidden gem of that area. The hotel has been beautifully renovated and the staff is always welcoming and accommodating. During my last visit, several weeks... More

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HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 March 2013

Thank you for choosing our property for your traveling needs while in the Spring Lake/ Grand Haven area. We appreciate your continued support. I am very happy to hear that our front desk agent was able to provide you with great service as well as meet any of your needs. Thank you for noticing the renovations completed in the dining... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 February 2013

I visited this Holiday Inn for the first time. The staff was friendly and helpful. We were on the fourth floor in a comfortable, clean room. The beds were comfortable, a blessing for me as I have a back and shoulder injury. It was a cold night so we appreciated the good heat which we could then turn down to... More

Was this review helpful? Yes 1
HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
19 March 2013

Thank you for taking the time to write a review! I’m glad to hear that your first experience here with us was great and we hope to see you in the summer season when you can enjoy our outdoor pool and deck dining area! Best Regards, Jessica Andrus Revenue Manager / Guest Services Manager More

Claremont, California
Top Contributor
79 reviews 79 reviews
57 hotel reviews
Reviews in 42 cities Reviews in 42 cities
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 23 January 2013

We visited Dec, 2011. I was really impressed with this little hotel. I've recently visited a couple of Holiday Inns and the new updating they've done to their hotels should be commended. They're doing a good job with keeping up with the times and their new Modern look. Aside from that, this was a nice little hotel and although we... More

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HolidayInnGHSL, Guest Relations Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review
26 February 2013

Thank you very much for your review! I’m glad that you had the opportunity to stay at our property while you were in town. Our staff strives to provide the best service so that guests like you will return again in the future. I hope you get the chance to come and check us out in the summer season as... More

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Additional Information about Holiday Inn Grand Haven - Spring Lake

Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn
Address: 940 W Savidge, Spring Lake, MI 49456
Phone Number:
Region: United States > Michigan > Ottawa County > Spring Lake
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Spring Lake
Price range (per night): S$153 - 397
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Now featuring all smoke free hotel rooms and brand new bedding! Start your day on the banks of the Grand River. Relax and play in the sun at Lake Michigan beaches and spend an amazing night at the Grand Haven Waterfront Holiday Inn. Located just 2 miles from Lake Michigan beaches and directly on the Grand River, the Grand Haven Waterfront Holiday Inn is your best choice in West Michigan. You ll find the things that are most important to you whether you're here for business or pleasure. Discover the convenience and refreshing experience of the only full service property in the Grand Haven area. Feel your troubles melt away as you relax in our indoor pool or heated outdoor pool. Play a round of 18 at nearby Grand Haven Golf Club. Slip away for a quiet dinner at our award winning restaurant Jack's. Enjoy our nightly happy hour in Jack s Lounge. Sip our signature Rum Runner as you watch the sunset at our outdoor Tiki Bar. Have your morning coffee while strolling along our docks. Traveling on business? Your business is our pleasure. When it's time to get connected, our complimentary WiFi access is waiting for you. Polish that presentation at our business center and we even have the right place for your professional meeting. The Grand Haven Waterfront Holiday Inn is a favorite for business and leisure visitors to the Grand Haven area and we want to become your favorite too. ... more   less 
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