This was my second trip back - Pointes North sits on the beach and each room has a small veranda and an unobstructed view of the Grand Traverse Bay. At both stays the staff was very pleasant and helpful and the rooms were squeaky clean. Every room has a jacuzzi tub, microwave, sink, mini fridge, coffee pot, tv/vcr/dvd, free wi-fi... More

Location is great...right on the bay. We had a King room with a jacuzzi tub. I was surprised at the age of the hotel...everything looks new! The staff was very friendly and gave my husband a good deal (off-season) without him asking. The ONLY bad thing was that the mattress was not comfortable at all. Sagging in the middle! They... More

This is a great hotel, and reasonably priced compared to nearby places. The beach is large and well-groomed, plenty of chairs. The room was recently remodeled and still smelled new - queen bed with a queen sofa bed, mini fridge, microwave. Friendly front-desk staff, although one of the ladies was unable to give recommendations for places to eat, which I... More

Just got back from a girls weekend in TC and stayed at Pointes North Friday & Saturday. I have to say, it was a very nice hotel. The rooms were clean, location very close to everything and the staff was very friendly. It is right on the beach and they make sure to have the chairs lined up and ready... More

Nice views of the bay, sand beach, heated pool, clean spacious room....what more could you want? A COMFORTABLE BED! This place was meeting our expectations until we turned down the covers. The mattress was hard and lumpy. So much so that on the last night of our stay, we decided to pack and leave before bedtime. We just couldn't take... More

We stayed here for 2 nights this past weekend and will never be back. The soft white duvets shown on their website is what caught my attention when I was searching for a place to stay but they don't exist. The bed spreads were clearly over 25 years old in their vibrant 90's colours. False advertising! We were on the... More

In April of this year we made a reservation to this hotel for a 3-nite stay in July. We asked for a 1st floor room which gave us easy acess to the beach and was told one was available. We received a confirmation stating we would get a 1st floor room. When we arrived in July we were given a... More

My husband and I stayed for three nights and we were surprised at the size of the room, a queen bed, sofa, refrigerator, microwave, wine glasses and of course a jacuzzi. The view of the bay and the beach from our covered porch was the best. The room was clean and the girls at the front desk were very friendly.... More

Overall, the hotel was OK. The room was clean (major bonus) and the place is in a great location for the price. However, we were more impressed with the pictures of the hotel online than in person. My fiance and I stayed here over Valentine's day weekend. It was nice having a jacuzzi tub in the room..... but: • the... More