Holiday Inn Traverse City (MI): See 182 Hotel Reviews and 33 Photos

Also Known As:: Holiday Inn Traverse City Hotel; Holiday Inn Traverse City Hotel Traverse City; Traverse City Holiday Inn

Address: 615 E. Front St., Traverse City, MI 49684

Phone Number:

Region: United States > Michigan > Grand Traverse County > Traverse City

Amenities:

Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#9 On the Beach Hotels in Traverse City

Price range (per night): S$168 - 445

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Rising from the waters edge the Holiday Inn West Bay Hotel is the only full-service, four season hotel on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting the Holiday Inn West Bay hotel. Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you re in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating w/ boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, the Holiday Inn West Bay has it all! ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Travelocity, Booking.com, Cheap Tickets, Olotels, Expedia, Agoda, Hotwire, Priceline, Venere and Hotels.com so you can book your Holiday Inn Traverse City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

lala155021

Windsor, Canada

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“STAY AWAY AT ALL COSTS”

Reviewed 4 May 2013

I'm going to begin by saying that I stay in hotel an average of 4 times a week. I have seen my fair share of the good and the bad but this has been by far the worst I have ever seen. First of all the hotel is undergoing renovations - they shouldn't even be open at this point during... More

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Dear lala155021: My most sincere apologies for your recent stay with us in early May 2013. The hotel is in its final month of renovations as we are scheduled to reopen at the end of May. We are aware of some of the issues that you noted and are trying to work collectively and as quickly as possible to resolve... More

hillary s

Sterling Heights, Michigan

“Horrible Hotel. Go somewhere else.”

Reviewed 28 April 2013

I will start off by saying it was horrible, by horrible I mean, not very clean and even with a refurbished room it was old (they remodeled the room but not the bathrooms. bad decision). The customer service at the front desk was terrible, but the maintenance man that had to come to our room to fix the phone and... More

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See 4 more reviews by hillary s for Traverse City

Dear Hillary: As the Director of Sales at this hotel, it pains me to have read your review and I am most apologetic for our total lack of customer service and accountability. Your point on rate drives straight to the point of what is true customer service. It should not be about the rate you pay, but the service you... More

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Jason K

Grand Rapids, Michigan

Top Contributor

57 reviews

13 hotel reviews

Reviews in 14 cities

26 helpful votes

“Great location, nicer rooms (finally!)”

Reviewed 23 April 2013

We were here this past weekend for three nights and were able to stay in a remodeled room. The carpeting, furnishings, etc had been redone and look nice. I would have liked the old bathroom wall tile/shower and tub to have been updated as well. The front desk staff was very nice and helpful. I'm disappointed to have found out... More

See 16 more reviews by Jason K for Traverse City

Jason K has 2 more reviews of Holiday Inn Traverse City

“Convenient location, average room and decor.”

Reviewed 19 October 2012
“Decent, good location and on the bay.”

Reviewed 1 January 2012

Dear Jason: Thank you for your kind comments on our renovation, we certaionly appreciate the feedback. Winger's is closing this week, but we will be opening our new restaurant soon that will have a new refurbished look and bar which will be open seven days a week. Next time you're in Traverse City, please come in and take a look.... More

Tony A

Lafayette, LA

Senior Contributor

25 reviews

8 hotel reviews

Reviews in 16 cities

11 helpful votes

“Disappointed, again”

Reviewed 15 April 2013

Traveled here on business and booked for 4 nights. Arrived late on Thursday night to find the hotel under reconstruction - no notice of this when I booked the room. Had to drive around the hotel to find the entry way as the primary entry was closed and blocked by construction equipment and it was snowing/icing heavy. Walked through hotel... More

See 3 more reviews by Tony A for Traverse City

Dear Tony, I am sorry to hear that you did not receive advance notice of our renovations prior to your booking your stay with us. Subsequently, we have added verbiage on our website that indicates this. We are working together as quickly as possible to have all renovations done in May 2013. My apologies again, Please let me know if... More

Julie S

Portage, Michigan

1 review

“Do NOT stay here!”

Reviewed 1 April 2013

My husband and I stayed at this hotel for the weekend of 3/29-3/31 and were very disappointed with the accommodations. The hotel smelled musty and there was puke on the hallway floor a few doors down from our room that hadn't been properly cleaned. Additionally, the hallway floors were dirty like they hadn't been vacuumed in a month. The fitness... More

Dear Julie: We certainly appreciate you being an IHG Rewards Club Member and sincerely apologize for the appearance and lack of amenities at the Holiday Inn during your recent stay with us as we are going through our renovations. We had sent you a message yesterday through TripAdvisor and am willing to listen to you, if you give us a... More

mapunke

Fox Lake, Illinois

3 reviews

3 hotel reviews

Reviews in 3 cities

“Great Location, nice facilities!”

Reviewed 25 February 2013

I booked this hotel to celebrate my two grandson's 3rd birthday. They love to swim, so this was an ideal choice. Yes, the hotel is older, but I believe is now being rennovated. The room was clean and the pool was great. An added bonus was the spectacular service we received at breakfast. The boys were given special attention and... More

Dear Mapunke, Thank you for your review of your recent stay with us. We're happy that you enjoyed your stay with us and found our hotel and location a great place for your family. I'm sure all the kids, including both your 3 year old grandsons, had a terrific time in our pool. I do hope you'll all come back... More

Jim W

“Nice Folks Here”

There are only 40 open rooms as this property is being renovated. Despite construction this location is almost full even during the slow season in this area. The shuttle service to and from the airport was efficient and served our purpose to a "T"

Dear Jim W, Thank you so much for your review of your recent stay with us; we appreciate your feedback to help us grow stronger for our guests. While we are operating with limited rooms available during our renovation period, we never want to see our service to our guests suffer. We are happy to offer free shuttle service to... More

tmwebster

Michigan

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 7 cities

14 helpful votes

“Great location and fun entertainment”

Reviewed 18 February 2013

I am going to begin by saying that I don't understand some of the negative reviews that I have read. My husband & I booked a jacuzzi room for a weekend getaway with friends. We chose this hotel because of its location and the entertainment provided by Shimmers, the hotel bar. The plan was to walk downtown to the various... More

Dear tmwebster: I am very happy to hear that you and your husband had a good stay with us. As you noted, we are currently going through a multi-million dollar renonation and will be emerging as the first Holiday Inn Resort in the Midwest in May 2013. We do have an indoor pool, so next time please make sure to... More

Koyangi

61 reviews

6 hotel reviews

Reviews in 23 cities

17 helpful votes

“Great view, relatively large rooms- I'd stay again.”

Reviewed 17 February 2013

I really don't get all the complaining about the decor. Yes, it is kind of dated and unremarkable, but seriously folks, it's the Holiday Inn- I'm not expecting something overly swanky. My room had a great view of the lake and I thought the square footage was pretty generous for a standard room. Housekeeping was thorough and the desk staff... More

See 3 more reviews by Koyangi for Traverse City

Dear Koyangi: Thank you for your positive review of our hotel. We are in the process of renovating the hotel and transforming it into a Holiday Inn Resort, the first of it's brand in the Midwest. Next time you plan on traveling to Traverse City, you will have to visit us again and, if after May, see the finished product.... More

Mjwieber

4 reviews

1 helpful vote

“This hotel is very dated.”

Reviewed 14 February 2013

This hotel has great potential bc of its location and I'm sure it was really something back in the day. However, it really needs a facelift. Besides the fact that its out of date- the level of cleanliness was definitely lacking. This turned out to be a very disappointing stay. Plus, when the dance club/bar in the lobby area let... More

Dear Mjwieber: Thank you for your feedback. I want to assure you that the issues you mentioned are currently being addressed. The Holiday Inn in Traverse City was recently sold, has new owners and management, and is in the process of updating the hotel through a multi-million dollar renovation. In addition, the Food & Beverage Outlets are also being upgraded... More

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Holiday Inn Traverse City Reviews

Holiday Inn Traverse City

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