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All 13 Troy hotels »

Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

3.5 of 5
850 Tower Drive, Troy, MI 48098
Hotel amenities
Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
Ranked #3 of 13 hotels in Troy
4.5 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    34
    21
    8
    2
    1
Date Rating
Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012

This is a nice Embassy Suites and a good location if you are doing business in or around Troy, MI. The hotel appears to have been updated fairly recently. The king room had plenty of space for doing work and a reasonably good wifi connection. The exercise facility is fairly small but the machines are modern and in good condition.... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
28 May 2012

Dear CopanoJoe, Thank you for the wonderful review of your recent stay with our hotel. Thank you for recognizing some of the renovations, nicer and larger sized suite accommodations and your positive experience with our fitness room machines. I do apologize for the WIFI charges, as it is still a Hilton Worldwide Brand Standard for our Full Service hotels, and... More

Ontario
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 May 2012

I traveled with my extended family over the Mother's Day weekend for a Mom & Daughter's shopping trip. The hotel was the perfect fit for us! The rooms are very large and spacious, and the Front Desk was great at accommodating our request to have rooms that were close together (we were side-by-side). The Front Desk staff were EXTREMELY friendly,... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
28 May 2012

Dear caridad00, Thank you for your wonderful review of your recent stay with our hotel. I appreciated reading the compliments of your experiences with several of the guest amenities like the swimming pool, Jacuzzi, breakfast services, your suite and our attractive open atrium setting, thank you. I apologize that our light snacks offerings during our daily Manager's Reception is not... More

michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 May 2012

I have stayed at this property several times. It is a great location for shopping both Somerset Mall and Great Lakes Crossing. The hotel was busy, but not sold out. Went to the pool in the evening and all of the towels were gone. Walked to the front desk and the receptionist said " they're still not there ". So... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
28 May 2012

Dear lovetootrvl, Thank you for the review of your recent stay with our property. I apologize that all of your experiences, from the swimming pool area towel supply, cleanliness of area, and poor breakfast experience to the missing HHonors amenity upon check-in; all of which were simply just not up to par with our normal high service levels. I appreciate... More

Raleigh, North Carolina
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2012

The hotel was very nice, clean, easy to find and convenient to the highway. The maintenance staff is wonderful. He offered to assist me with my bags and refused a tip!!! One evening my key wasn't working, he let me into my suite, went downstairs to have my key re-made and slide it under the door and apologized for my... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
28 May 2012

Dear MrsLawrence28, Thank you for the wonderful review of your recent stay with our property. While you had mentioned the convenience of our location from the highway, your compliments of our Team Members, especially our afternoon Engineer on duty, were very gracious, thank you. I will share your positive feedback with our Team as they appreciate hearing excellent guest comments... More

Boston
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 April 2012

This is a decent choice for business. They have a nice little business center, a shuttle with a friendly driver if you need it, and some nice people behind the desk. I was impressed by the maintenance staff- they changed the filters in the AC while I was there and it seemed like they keep the place in good shape.... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
13 May 2012

Dear Cartman1968, Thank you for the wonderful review of your recent stay with our property. As we are located in a business district and in the suburbs of Troy, our Team understands and appreciate the need to service every business traveler very well to hopefully impress them to choose our hotel over our competitors for their return trips to our... More

Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 9 April 2012
10
people found this review helpful

We just finished our stay at this hotel. Unlike other hotels that are of the Embassy brand, this hotel does not allow you to use ANY part of it's public area (chairs, lobby, tables, etc) to talk with your co-workers or family while consuming outside food or drink (pizza, beer, etc). In fact, it is discouraged to just even sit... More

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Michigan
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

Needed a place to spend the night after a day trip to the area. Wife and kids planned to shop Somerset, so wanted something close that was "nice". Searched TA for combination of rating and value and landed here. Took offer that included a Somerset package, a $25 gift card for an additional $15. Not busy when we arrived about... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
13 May 2012

Dear BeachLeech, Thank you for your complimenting review of recent stay at our hotel. It was easily one of the most thorough reviews that I have ever read of our property, thank you. I was impressed to your attention to detail with each of the amenities, commercial areas and services; really outstanding details of your experiences, both positive and negative,... More

Carmel, Indiana
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 March 2012 via mobile

i had business North of Detroit in Lapeer, MI. this was the closest decent Hilton property. Nice hotel. Curteous staff, fast elevators. Decent food nearby wit a nice Upscale Itialian place within walking distance. As for all of detroit somewhat run down neighborhood but trying to make a comeback.

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
13 May 2012

Dear sudsdrinker, Thank you for your wonderful review of your recent experiences with your stay at our hotel. I appreciated reading that your choice to reserve with us was due to your HHonors Membership and that you are Loyal to our Hilton Worldwide Brands of Hotels. Thank you also for recognizing our Team Members as being curteous and that it... More

Ontario
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 22 March 2012

Embassy suites is always a dependable hotel. Nicely appointed rooms and great extras. The managers reception is wonderful as is the morning cooked to order breakfst. Great people always willing to help. They do accept reservations from sports teams which can be a little overwheling for the average guest but I always ask in advace if any teams are booked.... More

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See 2 more reviews by Trek8000 for Troy
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
13 May 2012

Dear Trek8000, Thank you for your Excellent review of our property's amenities, accomodations and service. I will share your compliments of the suite accomodations, complimentary Breakfast Made to Order and Manager's Reception, and our Team Members' services; and most impressive is that you have received this level of service consistently at our property which I truly appreciate hearing this feedback.... More

Walker, Michigan
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 8 March 2012

I have stayed at this hotel many times over the years. The layout of the building is awesome with a huge open area right in the middle. I look forward to sleeping on the king size bed in the main bedroom every time we get a room. The hot tub is good size and the heated pool is great. No... More

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See 2 more reviews by beachbum40w for Troy
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
11 March 2012

Dear Mike G, Thank you for your wonderful review of your recent stay with us. I will share your positive feedback and compliments of the Team and our amenities with our Team as they will appreciate hearing of your excellent review. I appreciated reading your comments of our newer Crabtree & Evelyn bathroom amenities, and was happy to see that... More

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Additional Information about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

  • Embassy Suites Troy
  • Troy Embassy Suites
Address: 850 Tower Drive, Troy, MI 48098
Price range (per night):* S$139 - 205

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Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
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